Question
How to fix the “Capturing is currently disabled. It will be resolved in 1-2 days.” error message while manually capturing credit card payments?
Why am I getting an error when capturing a credit card payment?
What should I do if a credit card payment fails to capture?
How do I fix a payment capture error?
Answer
Good news – this will resolve on its own!
There's no need for you to take any action. Our system will automatically process and finalize any remaining credit card payments at the end of the business day.
This error message can appear if you try to manually process payments while the system's automatic end-of-day settlement is already in progress. When the system detects two simultaneous attempts to capture payments, it flags a conflict. The error is simply a notification of this conflict, even if your manual transaction was completed successfully.