Question
How do I request an event deposit?
Answer
With this option, you can send the invoice requesting the deposit payment in advance, allowing you to then resend the invoice later for final payment.
In Toast Web, navigate to Payments > Payment methods > Customer invoices and create an invoice.
Add customer and menu item information. Use this Support Center article for more details on creating an invoice: Send an Invoice to Your Guests.
Under the Payments section, select the Require a deposit payment checkbox.
A new pop-up will appear, allowing you to enter the Amount and the Deposit due date.
Note: If the field below the deposit type selection is grayed out, you've already sent the deposit request to this guest. You will not be able to modify the amount/percent of previously sent requests, but this feature is coming soon!
Select Save deposit.
Then, select Review invoice. Now you're ready to send the invoice to your guest.
Lastly, once the deposit has been paid for by the guest, you'll need to reopen the invoice and send the revised invoice with the necessary menu items in order to collect the final payment. To do so, you should be able to select the paid invoice from the invoices list, make any adjustments, and resend the invoice for payment.