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Get Help With Account Error: Your Email Does Not Match

Written by Agent Support Bot

Question

  • What does Your email does not match that of any of the owners or control persons we have on file mean?

  • I got the error message Your email does not match that of any of the owners or control persons we have on file. How do I fix it?

  • How do I troubleshoot a Your email does not match that of any of the owners or control persons we have on fileerror?


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Answer

The Your email does not match that of any of the owners or control persons we have on file error typically happens when you're using an email address that does not match the address used on your ToastWeb account. To troubleshoot:

  • Check for spelling errors

  • Make sure you're using the email address tied to your Toast profile

  • Contact your manager or Toast support for assistance verifying or changing your email

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