Question
What does the There Cannot Be More Than One Position Per Pay Group error mean?
I got the There Cannot Be More Than One Position Per Pay Group error. How do I fix it?
How do I troubleshoot the There Cannot Be More Than One Position Per Pay Group error?
Answer
If you receive the There Cannot Be More Than One Position Per Pay Group error, it is because an employee with more than one position has multiple positions assigned to a singular pay group.
To find which pay group an employee is assigned to:
Navigate to the employee profile.
Select the > caret icon to the right of the employee's primary job.
If an employee has more than one position, each position should be tied to a different pay group. If a second role can be paid out of the same pay group, create a job instead of a position.
For more information, see Toast Payroll: Review Pay Groups. If the issue persists, please contact Customer Care for troubleshooting assistance.