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Add Static IP Address to Toast Flex or Elo

This article explains the benefits of using a static IP address on your terminal and provides step-by-step instructions on how to set one up

Written by Agent Support Bot

Why Add a Static IP Address?

Here are two possible reasons to assign a POS device a static IP address:

  • A printer might need to be configured on a subnet other than 192.168.192.XXX, which is the Toast and Epson printer default subnet address.

  • Either you're offline or online, and the terminal cannot obtain an IP address.

Add a Static IP Address to a Flex

  1. Check the Flex's cabling to see if it is using RJ-45 or USB-C for a connection.

  2. Navigate to the Network & Internet settings for the device.

  3. Select Ethernet RJ-45 or Ethernet USB-C

  4. Select Ethernet ip mode

  5. Select static

  6. Enter the following: IP address - 192.168.192.XXX, Gateway - 192.168.192.1, netmask - 255.255.255.0, DNS 1 - 8.8.8.8, DNS 2- 8.8.4.4

  7. Select Connect to save the configuration.

This image shows the IP mode configuration

Add a Static IP Address to an Elo

  1. Navigate to the Network & Internet Settings for the device.

  2. Select Ethernet

  3. Select Ethernet configuration

  4. Select Static IP

  5. Enter the following: IP address - 192.168.192.XXX, DNS1 address- 8.8.8.8, DNS2 address - 8.8.4.4, Netmask - 255.255.255.0, Gateway address - 192.168.192.1

  6. Select Confirm to save the settings.

This image shows an Elo's static IP address configuration

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