Configure Driver Reimbursements
Log in to Toast Web and navigate to Takeout & delivery > Availability > Takeout/delivery.
Scroll down to Driver Reimbursement > Reimburse Drivers.
Select Yes, reimburse drivers for each delivery order completed to enable this feature. The Reimburse Drivers feature is set to No by default.
Next, navigate to the Reimbursement Amount setting.
Enter a numerical value in the field. Amounts will automatically be rounded to two decimal places.
Once enabled, the delivery reimbursement will be associated with a shift once the delivery order is completed. The payout of the accumulated reimbursement amount is applied through the shift review. It's important to know delivery reimbursement is NOT a component of one's taxable income.
The reimbursement is independent of any delivery service charges, so removing a delivery service charge from a delivery order DOES NOT absolve the restaurant’s obligation to pay out reimbursement to the delivery driver.
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If an amount is entered that includes non-numeric characters or negative numbers, an error will appear prompting you to make the necessary changes.
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Manage Driver Reimbursements
Managers can track how much money is owed to each delivery driver, as reimbursement, and pay out the reimbursement during the driver Shift Review.
Note: Checks MUST have a Delivery Status of Complete, assigned to the user whose Shift Review is opened and cannot already be part of a closed Shift Review, to be included in the Shift Review.
The following Delivery changes will appear on the Shift Review:
Fees - Includes Delivery Reimbursement and Service Charge amounts attached to the user’s checks
Checks - The user’s Shift Review now includes checks where the Delivery Status is Completed
Tips & Fees Summary - Includes the Driver Reimbursement total.
House owes/Employee owes - Includes the Driver Reimbursement amount
Note:
The Driver Reimbursement feature must be enabled to show the Driver Reimbursement line on the Shift Review. To learn more about configuring your employees’ end of shift reporting, please review Labor Report Overview.
The owner of the delivery orders must be the driver to ensure that this feature functions properly.
Z-Report
If enabled, the Z-Report will include additional the following changes:
Delivery - Includes Delivery Reimbursement line, indicating total delivery count and $ value of reimbursement amount
Tips & Fees Summary - Includes Delivery Reimbursement line, indicating total $ value of reimbursement amount
Note: All of the above changes are reflected on the physical printout.
Drawer History Report
If enabled, Driver Reimbursement amounts are figured into the following Drawer History Report amounts:
Pay Tips & Mandatory Grat - If Driver Reimbursement is enabled, amount will include driver reimbursement due (non-cash tip + non-cash mandatory gratuity + reimbursement due)
Collect & Pay Out - If enabled, Driver Reimbursement amount be included in total.
Tip Out/ Collect & Pay - A Driver Reimbursement option is available, should you not want to use a drawer
To learn more, please review Cash Drawer Report.
Note: If the Driver Reimbursement feature is NOT enabled, a Driver Reimbursement line will not show in the Cash Drawer Report.
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