Question
How can I schedule content on the Engage platform?
Answer
Scheduling your content ensures the right message displays at the right time. Before you begin, please ensure you have already uploaded your media and created a playlist.
Open the Scheduler
From the Home screen, locate the specific player you wish to update.
On the right-hand side, find the Scheduling panel.
Right-click anywhere within the panel and select either:
Newto create a fresh schedule or
Editto adjust an existing one.
Choose Your Playlist
In the configuration window, select the Playlist drop-down box.
Select the playlist you want to assign to this player.
Set the Duration
Define when your content should run by setting the Start and End times.
Note: If you want this content to play 24/7 without an expiration date, select the Everlasting option.
Duplicate Across Multiple Days
To save time, you can quickly copy your schedule to a broader date range:
Right-click the Scheduling menu options button and select Duplicate.
Choose the Current day as your source.
Specify your desired From and To dates.
Select OK and wait for the confirmation message to clear.
Note: To ensure system stability, avoid duplicating a schedule for longer than two years at a time. Setting ranges longer than this can significantly increase processing time.