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Find Your Online Ordering Link

Locate your guest-facing online ordering site and learn how to customize its appearance.

Written by Agent Support Bot

For each live Toast customer, a website is generated automatically upon activation.

Find Your Online Ordering Link

There are a couple of places where you can find your Online Ordering link:

  1. Log in to Toast Web and navigate to Takeout & delivery > Toast order sources > Restaurant info.

  2. Scroll down to Public profiles and select the icons next to Online Ordering to capture the QR code or link for your Online Ordering page.

    Online ordering links in Toast Web.


You can also find the link on the Online Ordering configuration page:

  1. In Toast Web, navigate to Takeout & delivery > Toast online ordering > Related settings > Online ordering setup.

  2. Your online ordering link can be found at the top left of the page, next to the words Toast Tab Page. Select Copy to copy this link to your clipboard.


Online ordering url.

Once this link is copied, feel free to paste it into a social media post, email marketing campaign, or on your personal website.

Note: Following the steps above will give you the link to the Online Ordering page for the restaurant you are currently signed in to. In order to access the multi-location picker, follow the instructions in the last section of this article.

View Multiple Locations

If you have multiple restaurant locations in the same restaurant group, the Location Picker link can be used to allow your guests to find the location closest to them.

  1. To add a location to the location picker, navigate in Toast Web to Takeout & delivery > Branding & Customization > Branding & Customization Configuration > Settings.

  2. You'll see a dropdown menu next to your brand where you can select the location/s that you wish to associate or remove from your website.

  3. Once you select the desired location, Save and Publish to apply those changes.

To minimize customers accidentally placing orders for the incorrect location of your restaurant, no restaurants will appear until a location is either manually entered by your guest, or shared through their browser preferences. When your guests use the Location Picker link, they will first be prompted to allow your online ordering website to know their location. Depending on their browser, they will have a version of the following options to pick from:

  • Allow while visiting the site

  • Allow this time

  • Never allow

If they choose to allow the site to know their location, your online ordering page will automatically populate the location closest to them for ordering. If they do not choose to allow this, or your online ordering page is unable to find a location within 50 miles, they will receive a message stating the following:

"No locations nearby. Try searching a different area or click here to browse all locations alphabetically."

If your guest selects a location that is out of their delivery range, but there is a location nearby that offers delivery, Toast will suggest this location as an option that the guest can select.

Your guest can now either add their city, state, or postal code to manually search for their closest location to order from, or select Click Here to view all locations alphabetically and manually select the location they would like to use to place an order. If your restaurant uses Online Ordering Pro, your guests will also have access to a map view with icons detailing your locations. When your guest has located their preferred location, they can select Order Now.

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