Question
Is Online Ordering turned on for my restaurant?
Answer
Not sure if your restaurant has Toast Online Ordering turned on? A quick and efficient way to confirm if Toast Online Ordering has been enabled in your restaurant and you are accepting orders is to visit the Online Ordering settings page.
Log in to Toast Web and navigate to Takeout & delivery > Availability > Online Ordering.
Look under Toggle Online Ordering
If Accept online orders is selected, Toast Online Ordering is enabled in your restaurant and orders are currently being accepted.
If Snooze online orders temporarily is selected, Toast Online Ordering is enabled in your restaurant, but orders are not currently being accepted for a specified amount of time.
If Don't accept online orders is selected, Toast Online Ordering is enabled in your restaurant, but no orders are being accepted now.
If you cannot see the Toggle Online Ordering section and Menu Page Visibility displays instead, your restaurant currently does not have Toast Online Ordering as an available feature. Instead, you can use your Toast Menu web page to advertise your menu offerings for free.
If you've intentionally turned online ordering off but are still receiving orders, be sure to Publish all changes.