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Supported Discounts for Toast Online Ordering

Written by Agent Support Bot

Question

What types of discounts can I use for Toast Online Ordering?


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Answer

Basic principles of discounts in Toast Online Ordering:

  • Requires a promo code to apply a discount

  • No manager permission settings

  • No auto-apply or open discounts

Note: Toast Retail items support the same discounts as menu items. Every discount type in the table below behaves the same way on a Toast Retail item as it does on a menu item. Some retailers also expect discounts that a brand or manufacturer funds and applies automatically. Toast does not support brand- or manufacturer-applied discounts today, and additional retail discount options are still in development.

Discount Types

Discount Types

Online Ordering

Fixed Discounts ($ or % off)
(learn more: Create a Fixed Discount)

Item

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Fixed Discounts ($ or % off)
(learn more: Create a Fixed Discount)

Check

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Fixed Discounts ($ or % off)
(learn more: Create a Fixed Discount)

Specific Item/Group/Menu

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Open Discounts ($ or % off)
(learn more: Create an Open Discount )

Item

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Open Discounts ($ or % off)
(learn more: Create an Open Discount )

Check

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Open Discounts ($ or % off)
(learn more: Create an Open Discount )

Specific Item/Group/Menu

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BOGO (Buy One Get One) Discounts (learn more: Create a BOGO (Buy One Get One) Discount)

Buy X, Get One Free

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BOGO (Buy One Get One) Discounts (learn more: Create a BOGO (Buy One Get One) Discount)

Buy X, Get One at $ or % off

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BOGO (Buy One Get One) Discounts (learn more: Create a BOGO (Buy One Get One) Discount)

Buy X, Get One at specific dollar value

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Combo Discounts (learn more: Create a Combo Discount)

Any mix of items at specific value

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Combo Discounts (learn more: Create a Combo Discount)

Any mix of items in a group at specific dollar value

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Single-Item Combo

Item in a specific group/menu for a specific dollar value

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Bulk Discount

Single-Item Combo

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Bulk Discount

Combo

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Bulk Discount

Fixed Discounts ($ or % off) – Check-Level Only

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Manager-Level Discounts

Manager-Level Discounts

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Discount Rules

Min/Max Check Value

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Discount Rules

Discount Exclusivity

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Discount Rules

Auto-Apply

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Discount Rules

Date & Time Availability

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Modifier Customizations

Size-pricing Method

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Modifier Customizations

Up to’s & Must Have’s

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Check-Level Requirements

Check-Level Requirements

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Note: Bulk Discount (Min Quantity) is only available on Fixed discounts that are scoped to Check level. Item-level Fixed discounts cannot use Bulk Discount – the Min Quantity option only appears once the discount's scope is set to Check. When Min Quantity is met, Toast Online Ordering counts the total quantity of that item across every cart line, not just one line – so if a guest adds the same item to their cart more than once as separate lines, those quantities still add up toward the threshold.

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