Question
How can I change the weekly start day for my Toast Web reports?
How do I change the start of my business week?
My labor report is incorrect. How do I change the start day?
Why are hours different when comparing the labor data in Toast Web and Toast Payroll?
Answer
If you notice that a labor report (i.e. the Time Entries Management report) is incorrectly calculating hours/pay or your weekly email summary is not reflecting the dates you would expect, this may be due to which day is assigned as the start of the week.
In addition, if you're noticing your labor reports calculate overtime before your employees reach their 40 hours, you may need to adjust your first day of the week setting. It's tied directly to your employee pay period.
A Customer Care representative can change the first day of the week to start on whichever day you'd prefer, and can verify your start of the week if you're unsure of what it currently is set to. Contact Customer Care for assistance.
Note: The first day of the week is not a setting you can change yourself in Toast Web - only a Customer Care representative can change it. To make the call as short as possible, have ready the day you want your reporting week to start on, and, if you also use Toast Payroll, whether you want the Toast Payroll work week start day changed to match. The two systems store this setting separately, so ask for both to be updated in the same request if you want your labor reports and your payroll overtime calculations to line up.