If you're financing your account through a third party and making your payments directly to them, Toast is not able to issue refunds for the terms of the contract you have with them. You'll need to reach out to your finance vendor directly to discuss changing your finance contract with them.
You can find out who your finance vendor is by looking at your latest bill. Here is the contact information for Toast’s financing partners:
Vendor
|
Phone
|
|
Navitas Customer Care
|
888.978.6353
|
|
Ascentium Customer Care
|
866.846.3646
|
|
LCA Customer Care
|
888.542.5302
|
|
Mitsubishi Customer Care
|
877.996.0270
|
|
If you have any other questions or concerns you want to discuss with the Toast team, don’t hesitate to reach out to Customer Care:
Contact us - As always, Customer Support is available via Toast Now chat and phone. Start a live chat here with our Customer Support team. Chat is available in Toast Web and Payroll Web (blue support button in bottom right of every page) and the Support tab in the Toast Now app. For more information on how to contact support view "How to Contact Customer Support" or go to support.toasttab.com.
Email us - If you need a copy of your invoice, please email our team at toastfinancing@toasttab.com.