Billing
Billing
By Agent1 author46 articles
- Email for Billing Preference Changes
- How are Interchange Plus (IC+) fees calculated?
- Toast POS Renewal FAQFrequently asked questions regarding your Toast Point-of-Sale (POS) renewal.
- Toast Starter Kits Pricing Plans
- Get Help With Toast Error: Credit Card Number Should be 16 Characters
- Third-Party Financing ContactsThis article provides contact information for Navitas, Ascentium, LCA, and Mitsubishi.
- Onboarding Rates and FeesLearn the scope of services for the Toast implementation team and costs that could be incurred during your onboarding journey and for post-l
- Request Payoff Letter for Cash Advance
- How can I dispute a charge on my invoice?
- I was invoiced, but my account is closed or on hold.
- How do I submit copies of tickets for unadjusted tips on checks?
- Transfer Your Hardware Subscription to Another Location
- Unrecognized Instant Deposit Transactions or Suspected Fraud
- Toast Easy Pay FAQIn this FAQ guide, learn about Toast Easy Pay.
Deposits
Deposits
- Get Help With Missing or Delayed Credit Card DepositsIn this article, learn the steps to take and the things to check for if you notice that your credit card deposits are delayed or missing.
- Instant Deposit FAQGet answers to the most commonly asked questions for instant deposit.
- Get Started With Instant DepositLearn how you can access your funds in real-time or near real-time, typically within 30 minutes, for a fee -- even on weekends and holidays
- Update Debit Card for Instant Deposit
- Instant Deposit Reporting OverviewLearn how to track your instant deposit transitions.
- Get Help With a Deposit That's Lower Than ExpectedFind out why a Toast deposit is smaller than your credit card sales, using the Payout Overview and Sales Summary reports.
- Deposit Schedules OverviewLearn when your credit card deposits will arrive in your bank account based on batch timing, daily automatic processing, and U.S. federal ba
- Get Help With Deposit Payments Discrepancies
- Where is my deposit from yesterday’s sales?
Retrievals & Chargebacks
Retrievals & Chargebacks
- What are chargebacks?Have you received a Chargeback notification or a Draft Retrieval Request? View this article to learn more.
- Train Your Team on Preventing Fraudulent Future ChargebacksLearn how to dispute fraudulent chargebacks and prevent future fraud with this step-by-step guide.
- Chargebacks FAQThis FAQ article is a one-stop shop for all your chargeback-related questions.
- Increase Chargeback Protection for Card-Not-Present Transactions
- Locate a Chargeback
Account Invoices
Account Invoices
- Use Bill Pay With Toast CheckingBill Pay is an accounts payable feature within Toast Checking that allows you to submit payments directly to your vendors.
- Get Started With Toast InvoicingToast Invoicing is a new Toast product that allows you to create and send invoices that guests can pay online.
- Understand Your Toast InvoiceLearn what each field on your Toast invoice means, where to find your invoice, and how to read line items.
- Toast Payroll: Invoice and Billing InformationFind your Toast Payroll invoices, when you are charged for payroll services, and review common fees all on this page.
- Manage Your InvoicesFind, view, and download your Toast invoices in Billing & Invoicing. Learn about invoice timing, filters, and what each invoice covers.
- Toast Billing ProcessReview the Toast billing process, learn what triggers billing charges, and find your invoices and statements in Toast Web.
- Check Your Hardware Balance Due
- Adjust Your Invoice SettingsLearn how to adjust your invoice settings to customize their appearance to fit your restaurant’s needs.
- Toast Invoice Error
- How much do my modules cost?
- What is a SFCM adjustment?
- Add and Manage Employees in Toast WebLearn how to add, edit, & delete employees in Toast Web. Editing employee wages, permissions, POS access codes, & password security are also
- Toast Invoice FAQFind answers to common billing questions (charges, credits, payments, missing invoices).
Billing Bank Accounts
Billing Bank Accounts
- Update or Add a New Bank Account in Toast WebLearn how to change your bank account information for receiving deposits from processed credit cards or paying Toast fees.
- Toast Payroll: Change Company Bank Account On FileLearn how to change the bank account Toast Payroll uses for employee wages and payroll subscription fees.
- Understand Toast Charge Codes on Bank StatementsCharge codes are identifiers from your bank or processor that help match statement entries to Toast transactions and invoices.
- Change / Update Bank Account (Australia, Canada, Ireland and UK)
- Update Bank Account With Toast and Third Party Integrations