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Can I prompt a server to select a service area?

Written by Agent Support Bot

Question

Can I prompt a server to select a service area?


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Answer

No, you cannot prompt servers to choose a service area when taking an order on the POS.
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In Table Service mode, if you have multiple service areas configured for your restaurant, you'll see them listed at the top of the Table Service screen:

Table Service mode with service area selection at the top: bar, bowling lanes, patio, dining room

Servers will need to select a different service area in order to view the table layout and select the table where they'd like to start an order.
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You can change the default service area for a terminal or handheld by navigating to Setup > Device Setup on the main menu of the Toast app and selecting an option for the Primary Service Area setting.

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