Unsuccessful Payments
Automatic Retries: Our system will attempt to process the payment multiple times if it fails.
Notification: You'll receive an email if a payment is unsuccessful.
Resolution:
Update your card details in the Parent Portal promptly.
Ensure your card has sufficient funds and is valid.
Avoiding Service Interruption:
Unresolved payment issues may lead to the suspension of your child's lessons.
Please contact us immediately if you encounter payment problems.
Updating Payment Details
How to Update:
Log in to the Parent Portal.
Go to Payment Methods.
Update your card information.
Importance: Keeping your payment details current ensures uninterrupted service.