Q: I am trying to enter scores for a round, but I am only getting one row to enter scores. I need to enter scores for all the players in the pairing group. What am I doing wrong?
A: Your tournament setup may be incorrect. Go to Rounds > Tournaments and check the setup for all of the tournaments in the round. Ensure the "Balls" dropdown is not incorrectly set up as a scramble or alternate shot (as shown below).
Keep in mind that if you have some pairing groups playing alternate shot/scramble and others playing their own ball (e.g., best ball, etc.), the pairing groups playing their own ball will only be able to enter one score per pairing group if you have two tournament setup and one is set as an alternate shot/scramble format. Pairing groups playing alternate shot/scramble must be scored in a separate round to correct this issue.
Within the tournament, also make sure team score entry is unselected (as shown below).
