Q: We use Master Roster Sync/Event Roster Sync to populate our Master Roster/Event Roster, in which we track our member's "legal" first name. In addition, we have a second field that has their preferred first name. Currently, the player's handle uses the "legal" first name, is they a way to use the preferred first name?
A: If you would like to use an alternative field for the first name, you can define your handle for all:
New events and leagues by going to Custom Center > Customer Settings > Default Settings > General Settings > Handle Format.
Existing event/league, within the event by going to Event/League > Event/League Profile > General Settings > Handle Format.
Select the option "Override First Name," and you will be able to select which custom field from the roster contains the preferred first name (as shown below). Note: If the custom field has no input, the "First Name" field is used instead.
