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Players 1st serves golf clubs and associations worldwide with various solutions to measure customer satisfaction, utilizing survey templates, real-time notifications, advanced analytics, and industry benchmarking. Their Tournament Experience Survey is a ready-made and detailed survey that customers can use to compare their operations against the global Players 1st community of tournament operators.
All Golf Genius TM Club, Premium and, Association customers can take advantage of an exclusive FREE trial of Players 1st.
With this integration, you can:
Quickly and easily survey golfers after the completion of a tournament
Automatically gather and analyze the feedback
Gain meaningful insights into golfer experiences
Make data-driven decisions to improve satisfaction
Click Here for a brief video of the Players 1st integration and how it can help you continue enhancing your golfers tournament experience. To request your live demo, Click Here.
In this article, we will discuss enabling this integration and how to access the Players 1st page to survey your golfers.
Enabling Players 1st Integration:
To enable your Players 1st integration, follow these directions:
Go to the Customer Center > Marketplace > Players 1st.
Enter the following (as shown below):
Select Primary Contact: Use the dropdown to select the primary contact. Note: The available contacts are customer managers from your TM account.
Phone: Enter the primary contact phone number.
Click "Request Trial". Note: All Golf Genius TM Club, Premium, and Association customers can enjoy an exclusive free trial.
After clicking the request trial, the Players 1st team will reach out to schedule onboarding. Golf Genius will activate the integration once you have conducted your onboarding with Players 1st.
Sending a Survey with Players 1st:
Once you have finished onboarding and the integration is enabled, you can send surveys to event/league rosters using the Players 1st Dashboard. To view and send surveys from Players 1st, access the Players 1st page from the following locations:
Customer Center: In the TM Customer Center, go to Marketplace > Players 1st.
Event/League: Within an event/league, go to Golfers > Manage Surveys.