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How to integrate with Omnisend
How to integrate with Omnisend
Updated over a year ago

This integration allows users to create personalized campaigns & flows based on tracking events from Track123.

Here is the instruction

Step 1

  1. Go to Omnisend admin β†’ Store settings

  2. Click the API keys on the left side.

  3. Click CREATE API KEY

Step 2

  1. Fill the fields as shown below

  2. SAVE your settings β†’ Copy the API key

Step 3

  1. Go to Track123 admin, and click the Integration on the left side.

  2. Locate the mail marketing section.

  3. Click Activate

  4. Paste the API key you just copied.

  5. Click Save configuration

Step 4

  1. Back to Omnisend admin > Create a New workflow > Create custom workflow

  2. Select Track123 Custom Event as the trigger from the dropdown menu configure the Trigger filters by your needs. For example, once my shipment status was updated to Delivered, the system will active the trigger.

  3. Drag the action to the workflow. For example, once the order has been deliveded, a email will be sent to the customer.

4. Click Save. Then you have created a workflow.

Note: Shipment status

Info received

The carrier has received a request from the shipper and is preparing to pick up the package.

In transit

The shipment is in transit.

Out for delivery

The shipment is out for delivery or has arrived at the collection point for pick up.

Failed attempt

Carrier attempted to deliver but failed due to address issues, unavailability of the recipient, etc.

Exception

Parcels are damaged, returned, customs detained, and other abnormal situations.

Delivered

Parcel delivered successfully.

Expired

Parcel has no tracking information for 30 days since added.

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