Status:
Status | Description |
Pending | No information available on the carrier's website or order is not fulfilled yet. |
Info received | The carrier received a request from the shipper and is about to pick up the shipment |
In transit | Shipment is on the way. |
Out for delivery | Carrier is about to deliver the shipment, or it is ready for pickup. |
Failed attempt | Carrier attempted to deliver but failed. It usually leaves a notice and will try to deliver again. |
Exception | Custom held, undelivered, returned shipment to the sender, or any other exceptions. |
Delivered | The shipment was delivered successfully. |
Expired | No tracking information of the shipment from carrier in last 30 days. |
Substatus
Substatus | Description | Status |
Out for delivery | The parcel is out for delivery. | Out for delivery |
Waiting for pickup | The parcel has arrived at the collection point for receipts to pick up. | Out for delivery |
Being redelivered | The recipient requests a delayed delivery or the courier leaves a note after a failed delivery waiting for a second delivery. | Out for delivery |
Delivered | Parcel delivered successfully. | Delivered |
Picked up by customer | Successful pick-up by the recipient at the collection point. | Delivered |
Sign by customer | Parcel delivered and signed by the customer. | Delivered |
At pickup location | Parcel delivered to property owners, doormen, family members, or left the package at your doorstep | Delivered |
Invalid address | Delivery failed due to address related issues. | Failed attempt |
Customer was not available | Delivery failed due to the recipient was not at home. | Failed attempt |
Failed to contact | Delivery failed due to the recipient can not being reached. | Failed attempt |
Failed attempt | Delivery failed due to other reasons. | Failed attempt |
Unclaimed | Parcel unclaimed. | Exception |
Retained by customs | Parcels detained by customs. | Exception |
Shipment damaged/lost | The package is damaged, lost, or discarded. | Exception |
Shipment cancelled | The order is canceled. | Exception |
Refused by customer | The recipient refuses to accept the parcel. | Exception |
Returned to sender | The return package has been successfully received by the sender. | Exception |
Returning to sender | The package is on its way to the sender. | Exception |
Other | Other exceptions. | Exception |