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Why Does My Facebook, TikTok, or Snapchat Account Log Out Automatically?

If your Facebook, TikTok, or Snapchat account logs out automatically inside an app like Trackify, this is normal behavior. It is controlled by the platform itself and is part of their built-in security system.

Trackify Support avatar
Written by Trackify Support
Updated this week

Why Automatic Logout Happens

Facebook, TikTok, and Snapchat API use time-limited login sessions. After a period of inactivity, the platform automatically expires the session and logs the user out to protect business assets such as:

  • Ad accounts

  • Pixels

  • Catalogs

  • Business Managers

This behavior is enforced by the platform, not by Trackify.

Does Automatic Logout Affect Tracking?

No.

  • Pixel tracking continues normally

  • Server-side events continue firing

  • No event data is lost

  • Ads and reporting remain unaffected

Once setup is completed, pixel tracking does not depend on an active login session.

When Login Is Required Again

You only need to log in again if you want to:

  • Add or remove a pixel

  • Add or remove a catalog or view data inside the app

  • Renew Tokens inside the Trackify Dashboard

For normal tracking, no login is required.

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