Troubleshooting, Security & FAQs
Troubleshooting, Security & FAQs
Can I still use Trackify if I don't have Facebook Business ManagerHow to set up Business Manager and Limitations
Events Not Showing Up In Custom Audiences or Custom Conversions
Why Does Trackify Need to Access My Facebook Ad Account?
Catalog Permission Error
No Accounts Showing in TrackifyTrouble shooting help when you don't see any ad accounts in Trackify drop downs
Facebook Permissions ChecklistCan't see your pixel in the dropdowns in Trackify? Check here...
Checking Pixel Events in Test ModeHow to check your pixel event details in Facebook
Pixel Error Affecting DeliveryFind out what's behind this scary Facebook message in your ad account
Auto-Matching IssuesHow to check and disable auto-matching for your Facebook pixel
Notifications About Feed UploadsLearn how to manage notifications about feed uploads
Trackify Sends CCPA Compliant Pixel EventsExplore the CCPA settings in Trackify
Can I upgrade/downgrade my plan?Can I update/downgrade your Trackify X plan
Does Trackify X have an affiliate program?About affiliate program
Removing Trackify's Authorization From FBHow to remove any authorization you gave Trackify for your Facebook profile
Business Manager Accounts Are MissingHow to check and edit the FB Authorization settings
Privacy PolicyApp security & privacy policy
Why Does My Facebook, TikTok, or Snapchat Account Log Out Automatically?If your Facebook, TikTok, or Snapchat account logs out automatically inside an app like Trackify, this is normal behavior. It is controlled by the platform itself and is part of…
How to renew the tokensThis article explains how to renew pixel tokens in Trackify, how to receive expiration alerts, and best practices to extend token lifespan.
What's Up With Facebook Attribution?Why you will never see ALL conversions in Ads Manager Reports
I Can't See Any Of My Facebook Code in My Theme. Where Is It?
Can I Use the Same Pixel on Multiple Stores?Pixel reporting details when running multiple stores
Clean Uninstall for TrackifyXHow to completely remove TrackifyX from your Shopify store
Removing Trackify's Authorization From FBHow to remove any authorization you gave Trackify for your Facebook profile