Troubleshooting, Security & FAQs
Troubleshooting, Security & FAQs
By Jabir and 1 other2 authors24 articles
- Can I still use Trackify if I don't have Facebook Business ManagerHow to set up Business Manager and Limitations
- Events Not Showing Up In Custom Audiences or Custom Conversions
- Why Does Trackify Need to Access My Facebook Ad Account?
- Catalog Permission Error
- No Accounts Showing in TrackifyTrouble shooting help when you don't see any ad accounts in Trackify drop downs
- Facebook Permissions ChecklistCan't see your pixel in the dropdowns in Trackify? Check here...
- Checking Pixel Events in Test ModeHow to check your pixel event details in Facebook
- Pixel Error Affecting DeliveryFind out what's behind this scary Facebook message in your ad account
- Auto-Matching IssuesHow to check and disable auto-matching for your Facebook pixel
- Notifications About Feed UploadsLearn how to manage notifications about feed uploads
- Trackify Sends CCPA Compliant Pixel EventsExplore the CCPA settings in Trackify
- Can I upgrade/downgrade my plan?Can I update/downgrade your Trackify X plan
- Does Trackify X have an affiliate program?About affiliate program
- Removing Trackify's Authorization From FBHow to remove any authorization you gave Trackify for your Facebook profile
- Business Manager Accounts Are MissingHow to check and edit the FB Authorization settings
- Privacy PolicyApp security & privacy policy
- Why Does My Facebook, TikTok, or Snapchat Account Log Out Automatically?If your Facebook, TikTok, or Snapchat account logs out automatically inside an app like Trackify, this is normal behavior. It is controlled by the platform itself and is part of…
- How to renew the tokensThis article explains how to renew pixel tokens in Trackify, how to receive expiration alerts, and best practices to extend token lifespan.
- What's Up With Facebook Attribution?Why you will never see ALL conversions in Ads Manager Reports
- I Can't See Any Of My Facebook Code in My Theme. Where Is It?
- Can I Use the Same Pixel on Multiple Stores?Pixel reporting details when running multiple stores
- Clean Uninstall for TrackifyXHow to completely remove TrackifyX from your Shopify store
- Removing Trackify's Authorization From FBHow to remove any authorization you gave Trackify for your Facebook profile
- Trackify X – “Enable for Pending Status”The “Enable for pending status” setting in Trackify X controls how orders with a Pending payment status are tracked and sent as server-side events.