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Hazardous, Dangerous and Waste goods

This document explains how Hazardous goods, Dangerous goods, and Waste are handled. It covers definitions, configuration steps, and the operational impact on orders, rates, carrier allocation, and communication.

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Written by Gert Nuyts
Updated yesterday

Terminology and Scope

Hazardous Goods

Hazardous goods refer to materials that are considered hazardous for the environment. In TOPS, this is represented by the Hazardous flag on parts and orders.

Dangerous Goods

Dangerous goods refer to materials classified under ADR / UN regulations (e.g. flammable liquids, chemicals). These are identified using a Dangerous property and can be linked to UN numbers.

Waste

Waste goods are materials transported for disposal or recycling and require additional regulatory information such as EWC, Basel, or OESO codes.

Note: Hazardous, Dangerous, and Waste properties can coexist and influence pricing, carrier selection, vehicle eligibility, and communication.

Marking Parts as Hazardous, Dangerous, or Waste

All classifications start at Part level.

Where to configure

Control Tower → Admin → Masterdata → Parts

Hazardous & Dangerous

  • Enable the Hazardous checkbox to mark goods as environmentally hazardous

  • Enable the Dangerous checkbox to mark goods as ADR / UN regulated

  • Dangerous goods can be linked to a specific UN Number

Waste

  • Enable the Waste checkbox

  • Enter the relevant waste codes:

    • EWC (European Waste Catalogue)

    • Basel code

    • OESO code

Once saved, all orders containing this part inherit these properties automatically.

UN Number Configuration (Dangerous Goods)

UN numbers define the regulatory classification of dangerous goods and are centrally managed.

Where to configure

Control Tower → Admin → Settings → UN Number Settings, see Details

Key capabilities

  • Create and maintain UN numbers

  • Add descriptions and chemical details

  • Maintain translations for international shipments

Visibility

UN number information is shown:

  • In order forms (Parts & Packaging section)

  • In carrier-facing PDFs and emails

  • In APIs (for integrated systems)

Impact on Orders

When an order contains hazardous, dangerous, or waste goods:

  • The order is automatically flagged

  • Special rate zones can apply

  • Carrier selection can be restricted

  • Vehicle type validation is enforced

  • Drivers may need to confirm certifications

These properties are visible:

  • In the Transport Order grid

  • On the Transport Order detail page

  • In Carrier Portal and Mobile Driver App

Rate zone selection

Special pricing can be applied to hazardous, dangerous, or waste transports.

Where to configure

Admin → Cost Management → Rate Zones

Options

  • Configure rate zones that:

    • Only apply to hazardous goods

    • Only apply to waste goods

    • Exclude hazardous or waste goods

This ensures correct pricing and compliance-related surcharges.

Carrier allocation

Carrier allocation can be restricted to qualified carriers only.

Where to configure

Admin → Settings → Carrier Allocation Settings

Configuration options

  • Match only carriers allowed for hazardous goods

  • Match only carriers allowed for waste goods

This prevents non-certified carriers from being assigned to regulated transports.

Vehicle Type Validation (ADR)

For dangerous goods, only ADR-compliant vehicles should be used.

Where to configure

Admin → Masterdata → Vehicle Types

Key setting

  • Enable Allow ADR on vehicle types that are certified for dangerous goods

This validation applies during manual selection and automatic assignment.

Driver Certification (Mobile App)

For dangerous goods transports, drivers may be required to confirm their certification.

Behavior

  • When enabled, the driver must confirm ADR certification in the Mobile Driver App

  • Without confirmation, the transport cannot be executed

This ensures regulatory compliance at execution level.

E-mail settings

To ensure that carriers receive clear information about the hazardous cargo they are going to transport, it is important to set up the email settings for hazardous goods.

Hazardous, dangerous, and waste information can be shared automatically with carriers.

Where to configure

Admin → Settings → E-mail Settings

More on how to set up the e-mail settings can be found here.

Options

  • Trigger emails only for hazardous or dangerous goods

  • Include load details and parts information in PDFs

  • Display UN numbers and waste codes

This ensures carriers receive all legally required information upfront.

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