Manually transferring client and trip information between systems takes time, creates extra work, and increases the risk of errors. The Travefy API helps eliminate that friction by connecting Travefy with your existing tools, automatically syncing data where you need it.
The result is more accurate information, faster onboarding, and less time spent recreating work that's already been done.
What is the Travefy API?
The Travefy API is a secure way to connect your existing system with Travefy, allowing data to flow between the two platforms automatically.
If you have your API Keys and are looking at getting started, please visit our OpenAPI Document.
What types of integrations are available?
Trips – sync trip data, itineraries, and proposals. You can push data into Travefy, pull data out, or do both. Supports full trip creation, updating, itineraries, proposals, and trip statuses.
Users – enables single sign-on (SSO) so your advisors can log into Travefy directly through your system without opening a separate tab.
Library – import your existing library content into Travefy. Supports trip events and trip ideas (content and places) only. Documents are not currently supported.
CRM – sync contacts, bookings, and custom fields between your system and Travefy. Ideal for medium to large agencies looking to keep client data in sync.
What are the API costs?
There are fees involved:
A one-time setup fee
An ongoing API access fee
A document delivery-only option at $1,000/month
You can find more details by visiting our Pricing Page! Pricing is designed for small to medium-sized agencies building custom integrations. If you’re a large supplier or organization, please reach out to discuss your options.
Reach out to apisales@travefy.com to learn more about any of these plans.
How long is the trial period?
30 days — significantly longer than a standard Travefy trial — giving you time to properly test your integration.
Who sets up the integration on my end?
Typically a developer or technical contact at your organization. The person setting it up will need access to the API documentation, which covers all endpoints, request formats, and error codes. Make sure they have it before getting started!
What data can I sync with the CRM API?
You can sync:
Contact information (name, physical address, phone, email)
Travel preferences
Bookings
Custom fields (note: custom fields are shared across your whole team)
Current limitations:
Protected custom fields are not supported
Passport attributes are not supported
Contact notes are not currently supported (may be added based on demand)
CRM API access requires manual approval due to the sensitive nature of the data (PII)
Why isn’t my data showing up in Travefy?
The most common causes are:
Authorization issue (most likely) – Your account may not be authorized for API requests. Contact support and they’ll verify and fix this quickly.
Trip platform association – If using the Trips API, make sure the trip is associated with the correct platform so both systems can communicate.
Capability mismatch – The feature you’re expecting may not be supported in the API. Check the documentation or contact support to confirm.
What should I include when contacting support?
The request you sent to the API (the data your system transmitted)
The error message or response you received back
Screenshots if available
The account or platform name you’re integrating with
The more detail you provide, the faster we can resolve the issue!
The Travefy API helps eliminate manual data entry, improve data accuracy, and create a smoother transition between the systems you already use and Travefy.
If you're interested in exploring how an API integration could support your business, reach out to our team at apisales@travefy.com and we'd be happy to help.