If you are still experiencing the issue after trying the troubleshooting steps provided from us, report it as a bug, so our Customer Support team can investigate and resolve it as quickly as possible.
To help us provide a faster solution, please share as much detail as possible using the checklist provided below.
Device: Mac, Windows PC, iPhone, Android phone, iPad, etc.
Operating system: e.g. macOS Sonoma, Windows 11, iOS 17.
Browser and version: e.g. Safari 17.2, Chrome 120. (In most browsers: menu → About → version number.)
What you did: The steps you took to trigger the issue (e.g. "opened Flight Log, clicked pencil on my BA123 flight, changed Class from Economy to Business, clicked Save").
What you expected: The behaviour you were expecting.
What actually happened: What the page did instead.
Is it consistent? Does it happen every time, only on certain flights, or only once?
Screenshot (optional but helpful): A screenshot of the editor showing the issue.
Browser console errors (optional, for technical users): Open Developer Tools → Console tab, take a screenshot of any red error messages that appear when the issue happens.
TravelSmarter is tested and supported on the latest versions of:
Google Chrome (desktop and mobile)
Safari (macOS and iOS)
Firefox (desktop)
Microsoft Edge (desktop)
If you're using an older browser version or a browser not listed above, please update or switch before reporting a bug.