Skip to main content

⏰ How to Schedule Organizational Rate Updates (and Notify Your Grantees)

This feature allows you to schedule organizational rate updates in your Account Settings, apply them retroactively to existing agreements, and keep agreement rates automatically aligned — unless a custom override is applied.

Updated over 3 months ago

👉 What you can do with scheduled rate updates

With this feature, you can:

  • Schedule organizational rate changes for a future or past effective date

  • Automatically apply rate updates to existing agreements

  • Send an optional email notification when a rate change takes effect

  • Keep agreement rates linked to organizational rates by default

🔗 How agreement rate linking works

By default:

  • Agreement rates stay linked to their equivalent organizational rate

  • When an organizational rate changes, linked agreement rates update automatically

If you make a custom change directly on an agreement rate:

  • That agreement rate becomes unlinked

  • Future organizational rate updates will no longer affect it

This ensures flexibility for exceptions while maintaining consistency by default.

📌 Retroactive updates: what to expect

When you schedule a rate update with a past effective date:

  • Existing agreements linked to that organizational rate will update automatically

  • Historical data reflects the corrected rate

  • No manual agreement edits are required

🧭 Step-by-Step: Scheduling an Organizational Rate Update

  1. Navigate to your Organizational Rates by clicking into your Account Settings.

  2. Once in "Manage Organization Rates", click on Update at the top.

  3. You can select to either immediately add or update a rate for any future agreements, or to schedule an official organization update that will affect any current or future billing.

  4. The simply Edit option allows you to make an immediate change or addition to your rates. This option will not affect any agreements that are currently active nor notify your Grantees.

  5. The Schedule option gives you control over your rates to add, edit or delete a rate. This will affect your current agreements with monthly billing and any future agreements that you will create.

    1. Add a Rate under a specific rate category (Initial Consideration, Recurring Maintenance or Additional Rates).

    2. Edit or Delete a Rate.

    1. When Editing a Rate, ensure you correctly map purpose of Use, indicate the minimum amount ($/km), and ensure you specify any Rate Override if you have any rate exceptions depending on your Grantee.

    2. When deleting a recurring rate, ensure no current agreements are using this Rate at the moment.

  6. Once you’ve finished updating your rates, review your changes and click Next at the top.

  7. At the next page, you can indicate a date in the future to schedule your changes to come into effect.

    1. Here, you can choose to send an email notice to selected Grantees, indicating the Date to send the Notice on.
      📌 Note: Email notices must be sent at least one day before the change date and cannot be sent on or after the effective date.

  8. Once everything is confirmed, please click Save at the top. A green notice at the top right will indicate everything is saved and scheduled.

❓FAQs

Will this update all agreements automatically?
Yes — as long as the agreement rate is still linked to the organizational rate.

Can I prevent an agreement from updating?
Yes. Make a custom change to the agreement rate to unlink it.

Is the email notification required?
No. Email notifications are optional and configurable per update.

😊 Need help setting your rate update? Connect with us!

If you have questions or want help setting this up, reach out to us by using our support chat at the bottom right corner or by emailing support@tressl.ca.

Did this answer your question?