NOTE: This cancellation information is for gym owners who have an account with Triib. If you are a member looking to cancel your account, please contact your gym directly as Triib cannot cancel your membership.

TRIIB requires a 30-day cancellation notice, and this starts from the date that we receive the request from the owner or authorized administrator on file and our goal is to make the transition as painless as possible

Here are some key pieces to know if you are considering canceling:

What is the cancellation policy?

How do I submit a cancellation request?

How do I transfer credit card and bank account information? 

What do I need to do to prepare for my cancellation? 

How long will I have access to my data?

What happens once my site is deactivated?

Can I reactivate my account?



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