What is a Contractor Performance report
The Contractor Performance report provides a high-level overview of how well the contractors perform on the requests. It helps you identify outstanding jobs and highlights any requests or actions that have remained open over a certain age.
How to run a Contractor Performance report
Go to Contractor Performance in the reporting portal.
To generate a more tailored view, filter the report by time range, contractor type, and contractor. Once your filters are set, click Run.
The charts display all actions and requests assigned to the selected contractors, along with their current statuses.
You can select which job you want to view by adjusting the filters.
How to download a Contractor Performance report
After generating the report, click Download to export the performance report.
The Excel spreadsheet displays details of the selected contractor, including the actions and requests assigned to them, as well as their closure rate.
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