There are four possible reasons why you might not see a specific action, along with how to resolve them:
Your user hasn’t been assigned the correct responsibilities.
💡Solution: Ask the Admin user to update the assigned responsibilities or your user responsibility accordingly.
Your user hasn’t been assigned the correct departments.
💡Solution: Ask the Admin user to update your departments.
Your user isn’t linked to the relevant locations.
💡Solution: Ensure your user is associated with the correct locations where the action plan is allocated.
Active filters are hiding the action plan.
💡Solution: Review and reset any applied filters to ensure the desired actions are visible.
This action plan wasn't generated.
💡Solution: If this action plan should be auto-generated from the associated events (e.g., audits), then check if the workflow is set up correctly.
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