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I can't see a check

Why I can't see the checks I should complete

Updated over a week ago

There are four possible reasons why you might not see a specific check, along with how to resolve them:

  1. Your user hasn’t been assigned the correct responsibilities.
    💡Solution: Ask the Admin user to update the assigned responsibilities or your user responsibility accordingly.

  2. Your user isn’t linked to the relevant locations.
    💡Solution: Ensure your user is associated with the correct locations where the check is allocated.

  3. Active filters are hiding the check.
    💡Solution: Review and reset any applied filters to ensure all relevant checks are visible.

  4. The check hasn’t been scheduled yet.
    💡Solution: You can either schedule the check or add it on demand, if the add on demand feature is enabled.

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