Getting Started covers essential first steps in using Trova: from selecting the right subscription plan and completing your registration, to connecting payment options like Paystack (for South African providers). If you’re new to Trova, these FAQs will guide you through the setup process and help you begin using the platform smoothly.
These FAQs walk you through booking, editing, and managing appointments on your Trova calendar. Learn how to utilize scheduling tools for a more organized practice and better client communication.
Manage Clients covers how to add new clients, update their information, link contacts, and maintain client records in Trova. These FAQs ensure efficient client management and streamlined scheduling.
My Services helps you define, create, and manage the services you offer in Trova. These FAQs guide you through setting session durations, prices, and descriptions, ensuring a streamlined booking experience for both you and your clients.
Appointment Management covers how to handle scheduled appointments in Trova. These FAQs guide you through marking sessions complete, rescheduling or canceling appointments, and keeping track of appointment status for efficient practice operations.
Billing & Invoicing helps you manage your practice’s finances in Trova. These FAQs guide you through creating and sending invoices, marking payments, and keeping track of all billing activity for a smooth financial workflow.
Appointment Notes covers how to create, edit, and manage session notes for your appointments. These FAQs ensure you can keep thorough records for each client, update notes as needed, and maintain organized documentation for every session.
Virtual Appointments explains how to set up and conduct online sessions within Trova. These FAQs guide you through scheduling virtual calls, troubleshooting connectivity issues, and ensuring a smooth video experience for both you and your clients.
My Dashboard offers an overview of your practice activity in Trova. These FAQs explain how to navigate and manage upcoming appointments, view essential tasks, and access key features, helping you stay organized and efficient.
Team Management explains how to add, manage, and collaborate with team members such as administrators, providers, and support staff within Trova. These FAQs guide you through assigning roles, adjusting permissions, and maintaining a coordinated workflow across your practice.
Profile Settings covers how to manage your personal and practice-related details within the Trova platform. These FAQs guide you in updating your name, contact info, and other key details to keep your account accurate and up to date.
Troubleshooting addresses common issues you might encounter while using Trova. These FAQs guide you through resolving errors, connectivity problems, and other technical glitches to keep your practice running smoothly.
Security & Compliance covers how Trova protects your data and ensures adherence to relevant regulations. These FAQs detail our security measures, privacy policies, and best practices for maintaining a compliant and secure environment.
Paystack Integration (South Africa) shows you how to set up and manage Paystack in Trova for seamless online payments. These FAQs guide you through creating and verifying your Paystack account, then connecting it to your Trova platform so you can securely receive payments.
"Who is Trova" explains our mission, vision, and values. These FAQs offer insight into the platform’s purpose, how it came to be, and why we’re dedicated to improving the global accessibility of mental and physical health care.
Trova Features provides an overview of the platform’s capabilities, helping you understand and utilize tools like scheduling, billing, virtual appointments, and more. These FAQs highlight how each feature can enhance your practice efficiency and client experience.