The outbound message is the one with which you start the conversation with your users. This message must be approved by the Facebook (Meta) team and can take up to 5 business days.
A WABA can support multiple outbound messages that can trigger different flows.
Features supported:
Buttons: max. 3 options, text only, 20 characters.
Variables: stored values of previous steps that can be used in the text of following messages.
e.g. Your discount code is {{Truora2022}}.Outbound parameters: send a personalized message.
e.g. Hi {{name}}, How are you? > The {{name}} parameter will be replaced with “John” when send the outbound.
Outbound batch: send the same message to multiple users at the same time.