On Turno, you can set specific permissions for your co-hosts. So if you have multiple co-hosts and they manage different properties, with different teammates, you have control over what each co-host can see and do on their end.

Setting up permissions ✅

When you invite a co-host to your team, you'll be able to set their permissions. You can edit these at any time.

A co-host administrator account will work as a secondary login for the main host account, and will have the same capabilities as the main host unless specific permissions are set, so it might be important to set permissions based on your needs as the account owner.

For help on how to add a co-host, check out this article from our Help Center:

Connecting with a Co-host

When you have one or more co-hosts in your team, you can set the permissions on the same page you invited them, on "My Team > Co-hosts tab"

📑 Note: Only the main host can see the "Co-Hosts" page.

In the Co-Hosts tab, you can view any pending invites that you sent tot co-hosts, as well as every co-host who signed up and is already part of your team.

Every co-host will have one of two roles: Co-host or Administrator.

If you do not change it during the invitation process, the default role for a co-host is the "Administrator", which means that they will have full control of the account and has access to everything the main host can access.

To set up specific permissions, change the co-host's role by clicking on the "Administrator" switch to disable it, then click on the pencil icon on the Actions column, which will open the option to edit the permissions for that co-host:

⚠️ Since co-host accounts are permanently connected to the host that invited them, if the main host decides to remove a co-host, their co-host account will be deleted.

Property Permissions 🏘️

There are 3 different permissions for properties:

Select Properties: the co-host will be able to edit the specific properties you choose for them on the "Properties" page, and will also have access to the projects schedule of those properties.

Add to Properties from a Property Group: the co-host will be able to edit all the properties that are in the groups selected, and will also have access to their schedules. Multiple groups can be selected.

Edit Properties and Property Groups: this is one of the Global Permissions. The co-host will be able to create new properties and new property groups.

Example with property permissions 👈

If you have 3 properties, and only select one for the co-host, when the co-host enters the "Properties" page, they will only see the property that you selected for them.

Co-host permissions ⬇️

How it will be displayed ⬇️

Host's properties side	Co-host's properties side

The main host can see all properties, while the co-host can only see one.

Also, when a co-host checks the Schedule or List pages, they will only see the projects related to the properties they have permission to.

Host's schedule side	Co-host's schedule side

What happens if the co-host doesn't have the "Properties and Property Groups" global permission? 🚫

If a co-host doesn't have the Global Permission to edit properties, a pop-up will show when they try to add a new property.

Checklists Permission 📑

Enable the "Edit Checklists" switch to allow your co-host to create, delete, and edit checklists.

Your co-host will be able to see all of your checklists and the properties to which they are assigned, even if they don't have permission to see or edit those individual properties.

We allow this to prevent a co-host who has the checklist permission from deleting a checklist by mistake thinking that it isn't assigned to any properties.

⚠️ Co-hosts can still assign a checklist to properties even if they don't have the "Checklists" permission. They can only add checklists to the properties that they have permission to manage.

What happens if a co-host doesn't have the "Checklist" permission? 🚫

If a co-host tries to create, copy (duplicate), or delete a checklist without having the "Checklists" permission, a prompt will open up telling them that they need permission to do this. If they attempt to edit a checklist, they'll only be able to view it.

Creating or deleting a checklist	Editing a checklist

Inventory Permission 🧻

When you enable "Edit Inventory" for a co-host, they can create, delete, and edit inventory items.

On the Inventory page, the co-host can see all the inventory items and the properties to which they are assigned, even if they don't have permission to see or edit those properties.

This is to prevent the co-host who has the inventory permission from deleting an item by mistake thinking that it isn't assigned to any properties.

Just like with checklists, a co-host can assign an inventory item to a property even if they don't have the "inventory" permission, but only to the properties that they have permission to manage.

What happens if the co-host doesn't have the "Inventory" permission? 🚫

If a co-host tries to create or delete an item without having the "Inventory" permission, a pop-up will show them that they need permission for it. If they try to edit the name of an item, they'll only be able to view it. They can enable the option to report a problem when the item quantity is below the threshold and also the threshold itself.

Creating or deleting an inventory item	Editing an inventory item

Teammates Permission 👥

When you enable the "Edit Teammates on My Team" switch, your co-host is allowed to open Marketplace searches to find new cleaners, delete existing searches, send invites to teammates, and remove teammates from your team.

On My Team, your co-host can view all the teammates, the properties they are assigned to, and their roles in each property, even if this co-host doesn't have permission to see or edit all properties.

This is to prevent co-hosts who have the "Teammates" permission from removing a teammate by mistake thinking that they aren't assigned to any properties.

They can also assign a teammate to a property if they don't have the "Teammates" permission, but only to the properties they have access to.

⚠️ When a co-host has the "edit teammates" permission, they can create searches to find new cleaners through the Marketplace, but only for the properties that they have access to. If they don't have the property/property group global permission, they can't create a search by creating a new property, as is displayed below.

What happens if the co-host doesn't have the "Teammates" permission? 🚫

If a co-host tries to invite a teammate to the team, find a cleaner through the Marketplace, or remove a teammate from the team without the "teammates" permission, a pop-up will show them that they need permission to do this.

Inviting a teammate, creating a search, and removing a teammate ⬇️

Payment Method Permission 💳

When you enable the "Edit Payment Methods" switch for a co-host, that co-host will be able to view, edit, delete, and add new payment methods to your account on the Payments Settings page.

What happens if the co-host doesn't have the "Payment Methods" permission? 🚫

Without this permission, co-hosts can't access any payment methods. Additionally, if you don't add a payment method, your co-host won't be able to accept Marketplace cleaner bids - even if they have the property and teammate permissions.

To accept bids on a specific property, it's mandatory that a payment method is assigned to that property. So if your co-host doesn't have access to payment methods, they can't accept bids either, even if they can open searches.