How To Use Co-Host Permissions

Set up permissions for co-hosts, so they can focus on managing only what they need to.

Andrew avatar
Written by Andrew
Updated over a week ago

In Turno, you can set specific permissions for your co-hosts. So if you have multiple co-hosts and they work on different properties, with different teammates, you have granular control over what each co-host can see and do on their respective profiles.

Check here for everything you need to know regarding the co-host's permissions! ✨

✅ Setting up permissions

When you invite a co-host to your team, you'll be able to set their permissions. You can also edit them at any time.

A co-host administrator account will work as a secondary login for the main host account, and it will have the same capabilities as the main host unless specific permissions are set, so it can be important to manage them based on your needs as the account owner.

To know how to add a co-host, check out this article from our Help Center:

When you have one or more co-hosts in your team, you can set the permissions on the same page you invited them, under "My Team > Co-hosts tab"

📑 Note: Only the main host can see the "Co-Hosts" page.

In the Co-Hosts tab, you can see any pending invites that were sent to a co-host, as well as every co-host who signed up and is already part of your team.

Every co-host will have one of two roles: Co-host or Administrator.

If you did not change it during the invitation process, the default role for a co-host is the "Administrator", which means that they will have full control of that account - the same access level as the main host (or Account Owner).

To set up specific permissions, you can change the co-host's role by clicking on the "Administrator" switch to disable it, then click on the pencil icon on the Actions column, which will open the option to edit the permissions for that co-host:

⚠️ It's important to keep in mind that, since the co-host account is connected permanently to the host that invited them, if the main host decides to remove the co-host, their co-host account will be deleted from the system.

🏘️ Property Permissions

There are 3 different permissions for properties:

  • 1️⃣ Select Properties: when a host selects a property, the co-host will be able to edit this specific property on the "Properties" page, and will also have access to the Schedule/List of projects for that property. Multiple properties can be selected.

  • 2️⃣ Add to Properties from a Property Group: if a host has set up property groups, when they select a specific group, the co-host will be able to edit all the properties that are in that group, and will also have access to their Schedules/Lists. Multiple groups can be selected.

  • 3️⃣Edit Properties and Property Groups: this is one of the Global Permissions, so when a host enables it for a co-host, they'll be able to create new properties and new property groups.


Example with property permissions 👈

If you have 3 properties, and only select 1 property for the co-host, when the co-host enters the "Properties" page, they'll see only the property that the host selected for them.

Co-host permissions ⬇️

How it will be displayed ⬇️

Host's properties side

Co-host's properties side

Also, when a co-host checks the Schedule or List pages, they'll only see the projects related to the properties they have permission to:

Host's schedule side

Co-host's schedule side


What happens if the co-host doesn't have the "Properties and Property Groups" global permission? 🚫

If a co-host doesn't have Global Permission to edit properties and tries to add a new property, a pop-up will show them that they need permission to do this.

📑 Checklists Permission

When you enable the "Edit Checklists" switch, your co-host can create, delete, and edit checklists.

The co-host will be able to see all the checklists and the properties to which they are assigned, even if the co-host doesn't have permission to see or edit those individual properties.

We allow this to prevent a co-host who has the checklist permission from deleting a checklist by mistake thinking that it isn't assigned to any properties.

⚠️ Co-hosts can still assign a checklist to a property if they don't have the "Checklists" permission, but only to the properties that they have permission to.



What happens if the co-host doesn't have the "Checklist" permission? 🚫

If a co-host tries to create, copy (duplicate), or delete a checklist without having the "Checklists" permission, a prompt will open up telling them that they need permission to do this.
If they attempt to edit a checklist, they'll only be able to view the checklist.

Creating or deleting a checklist

Editing a checklist

🧻 Inventory Permission

When you enable the "Edit Inventory" switch, the co-host can create, delete, and edit inventory items.

On the Inventory page, the co-host can see all the inventory items and the properties to which they are assigned, even if the co-host doesn't have permission to see or edit those properties.


This is to prevent the co-host who has the inventory permission from deleting an item by mistake thinking that it isn't assigned to any properties.

Just like with checklists, a co-host can assign an inventory item to a property if they don't have the "inventory" permission, but only to the properties that they have permission to.


What happens if the co-host doesn't have the "Inventory" permission? 🚫

If a co-host tries to create or delete an item without having the "Inventory" permission, a pop-up will show them that they need permission to do this.
If they try to edit an item name, they'll only be able to view it, but they can still enable the option to report a problem when the item quantity is below the threshold and also the threshold itself.

Creating or deleting an inventory item

Editing an inventory item


👥 Teammates Permission

When you enable the "Edit Teammates on My Team" switch, the co-host gains the ability to open Marketplace searches to find new cleaners, delete existing searches, send an invite to a teammate, and remove teammates from the team.

On the My Team page, the co-host can view all the teammates, the properties to which they are assigned, and their roles in each property, even if the co-host doesn't have permission to see or edit those properties.

This is to prevent the co-host who has the "Teammates" permission from removing a teammate by mistake thinking that they aren't assigned to any properties.

They can also assign a teammate to a property if they don't have the "Teammates" permission, but only to the properties that they have access to.

⚠️ When a co-host has the "edit teammates" permission, they can create a search to find new cleaners through the Marketplace, but only for the properties that they have access to. If they don't have the property/property group global permission, they can't create a search by creating a new property, as is displayed below.


🚫 What happens if the co-host doesn't have the "Teammates" permission?

If a co-host tries to invite a teammate to the team, finds a cleaner through the Marketplace, or attempts to remove a teammate from the team without having the "teammates" permission, a pop-up will show them that they need permission to do this.

Inviting a teammate, creating a search, and removing a teammate ⬇️

💳 Payment Method Permission

When you enable the "Edit Payment Methods" switch for a co-host, that co-host will be able to view, edit, delete, and add new payment methods to the account on the Payments Settings page.


What happens if the co-host doesn't have the "Payment Methods" permission? 🚫

Without this permission, the co-host can't view any payment methods. Additionally, if you don't add a payment method, your co-host won't be able to accept Marketplace cleaner bids - even if they have the property and teammate permissions.

To accept bids on a specific property, it's mandatory that a payment method is assigned to that property. So if your co-host doesn't have access to payment methods, they can't accept bids, either.

Host's Payment Methods side

Co-host's Payment Methods side

On the property settings

On the property settings

And that's about all there is to know related to the Co-hosts Permissions feature 😉 Hopefully that was clear enough for you. If you have any questions, shoot us a message on the live chat! 📨


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