Full T&Cs
Twirl Referral Program Terms and Conditions
1. Introduction
These Referral Program Terms and Conditions ("Terms") govern your participation in the Referral Program ("Program") offered by Twirl Technologies Ltd ("Company"). By participating in the Program, you agree to comply with these Terms. If you do not agree to these Terms, please do not participate in the Program.
2. Eligibility
To be eligible to participate in the Program, you must meet the following criteria:
2.1. You must be an existing customer of the Company.
2.2. You must refer a brand ("Referred Brand") to the Company.
2.3. The Referred Brand must not have been an existing customer of the Company at any time prior to the referral.
2.4. The Referred Brand must not be affiliated with, a subsidiary of, or under common ownership with your own company, nor with any existing customer of Twirl.
3. Referral Process
3.1. To refer a Referred Brand to the Company, you must provide the Referred Brand with a referral code, which they must use at the time of purchase.
3.2. The Referred Brand must make a purchase with the Company for you to be eligible for the Program.
3.3. If the referral code is not used during the Referred Brand’s purchase, no referral credit can be granted. Referral credits cannot be applied retroactively.
4. Reward
4.1. The specific reward for each successful referral is outlined within the referral or affiliate program at the time of sign-up. This may be in the form of free video credits or a cash commission, depending on the terms communicated.
4.2. In most cases, the reward will be one (1) video credit per eligible referral. The maximum number of credits that can be earned through the program is capped at twelve (12) credits.
4.3. If the reward is a cash commission, it will typically be calculated based on the referred client’s net spend (excluding VAT and any other taxes or fees) during the first six (6) months following their initial purchase. No commission will be paid on the gross amount or on any tax-inclusive charges.
5. Redemption of Credits
5.1. Credits earned through the Program can be redeemed for products or services offered by the Company.
5.2. Credits have no cash value and cannot be transferred, exchanged, or redeemed for cash.
6. Termination or Modification
The Company reserves the right to terminate, suspend, or modify the Program, or these Terms, at its sole discretion, with or without notice to you. The Company may also disqualify any participant who violates these Terms or engages in fraudulent or abusive behavior related to the Program.
7. Privacy
By participating in the Program, you consent to the Company's collection and use of your personal information for the purposes of the Program, as described in the Company's Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your participation in the Program.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or the Program shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions or concerns about the Program or these Terms, please contact us at lara@usetwirl.com.
By participating in the Program, you acknowledge that you have read, understood, and agreed to these Terms. The Company reserves the right to interpret these Terms in its sole discretion.