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Why has my account been locked?

Locked out of Typsy, here's why:

Written by Typsy Team

To help protect your Typsy account, we may temporarily lock access when we detect unusual activity.

This can happen when account activity suggests Typsy may be open in multiple places at once.

Unusual activity may include:

  • Watching multiple courses or lessons at the same time across different browsers, tabs, or devices

  • Completing multiple quizzes at the same time across multiple browsers and/or tabs

When this happens, your account will be locked for a maximum of 15 minutes. It will unlock automatically at the end of that period.

If you believe your account has been locked by mistake, please contact Typsy via live chat.

Typsy tip:

To help keep your account secure, keep your login details private and do not share them with others. If you are using a shared computer, remember to log out of your Typsy account at the end of each session.

Explore more now on our website: Typsy.com

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