Troubleshooting
Stuck on something? Here are some tips to help.
By Typsy1 author19 articles
- How do I disable AdBlock to watch Typsy?
- Troubleshooting audio & video issues on the Typsy websiteHaving issues watching a Typsy video? Read up on our troubleshooting tips.
- Troubleshooting audio & video issues on the Typsy mobile appHaving issues watching a Typsy video via our mobile app? Read up on our troubleshooting tips.
- Why is the lesson/video not saving or being marked as complete?Having issues with a Typsy video saving? Read up on our troubleshooting tips.
- Why has my account been locked?Locked out of Typsy, here's why:
- Why am I not allowed to repeatedly watch the same video lesson?Have you tried to watch the same video more than 5 times in the same day? Unfortunately, you've likely reached the daily max!
- I lost my activation email - how can I activate my account?Can't find your activation email? Don't worry, you can receive a new one in no time.
- How do I sign in with a social account?Learn how to use your social (Google, LinkedIn, Microsoft, or Apple) account to create and login to your Typsy account.
- How do I reset my password?Forgotten your password? Don't worry, it can happen to the best of us. Reset your password from the Login page.
- I filled out the reset password form and I was never sent a link.Clicked reset but haven't received a link? Don't stress!
- How do I change my email address?Whether you typed in a wrong letter or your email address has changed, it's easy to update your email address with these steps.
- How do I change my email preferences?Email notifications are Typsy updates that you receive via email.
- What types of notifications does Typsy send?From training reminders to course updates, we'll notify you of any Typsy activity.
- How do I whitelist Typsy as an email provider?We recommend you whitelist our emails so you never miss an update!
- Which operating system should I use to get the most out of Typsy?Typsy is online so it's best to make sure you are using the correct and most up-to-date operating system available to you.
- Which browser should I use to get the most out of Typsy?Typsy is online so it's best to make sure you are using the correct and most up-to-date browser available to you.