Troubleshooting

Stuck on something? Here are some tips to help.

Typsy Team avatar
12 articles in this collection
Written by Typsy Team

How do I change my email address?

Whether you typed in a wrong letter or your email address has changed, it's easy to update your email address with these steps.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

Why has my account been locked?

Locked out of Typsy, here's why:
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

How do I sign in with a social account?

Learn how to use your social (Google, LinkedIn, Facebook, Microsoft, or Apple) account to create and login to your Typsy account.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

Which browser should I use to get the most out of Typsy?

Typsy is online so it's best to make sure you are using the correct and most up-to-date browser available to you.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

What are the requirements for the mobile app?

Make sure you are using the correct and most up-to-date mobile operating system and app version.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

I lost my activation email - how can I activate my account?

Can't find your activation email? Don't worry, you can receive a new one in no time.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

I filled out the reset password form and I was never sent a link.

Clicked reset but haven't received a link? Don't stress!
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

What types of notifications does Typsy send?

From training reminders to course updates, we'll notify you of any Typsy activity.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

How do I reset my password?

Forgotten your password? Don't worry, it can happen to the best of us. Reset your password from the Login page.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

How do I change my email preferences?

Email notifications are Typsy updates that you receive via email.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

Troubleshooting audio & video issues on the Typsy mobile app

Having issues watching a Typsy video via our mobile app? Read up on our troubleshooting tips.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago

Troubleshooting audio & video issues on the Typsy website

Having issues watching a Typsy video? Read up on our troubleshooting tips.
Typsy Team avatar
Written by Typsy Team
Updated over a week ago