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Troubleshooting

Troubleshooting

Stuck on something? Here are some tips to help.

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12 articles in this collection
Written by Typsy Team

How do I change my email address?

Whether you typed in a wrong letter or your email address has changed, it's easy to update your email address with these steps.
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Written by Typsy Team
Updated over a week ago

Why has my account been locked?

Locked out of Typsy, here's why:
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Written by Typsy Team
Updated over a week ago

How do I sign in with a social account?

Learn how to use your social (Google, LinkedIn, Facebook, Microsoft, or Apple) account to create and login to your Typsy account.
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Written by Typsy Team
Updated over a week ago

Which browser should I use to get the most out of Typsy?

Typsy is online so it's best to make sure you are using the correct and most up-to-date browser available to you.
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Written by Typsy Team
Updated over a week ago

What are the requirements for the mobile app?

Make sure you are using the correct and most up-to-date mobile operating system and app version.
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Written by Typsy Team
Updated over a week ago

I lost my activation email - how can I activate my account?

Can't find your activation email? Don't worry, you can receive a new one in no time.
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Written by Typsy Team
Updated over a week ago

I filled out the reset password form and I was never sent a link.

Clicked reset but haven't received a link? Don't stress!
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Written by Typsy Team
Updated over a week ago

What types of notifications does Typsy send?

From training reminders to course updates, we'll notify you of any Typsy activity.
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Written by Typsy Team
Updated over a week ago

How do I reset my password?

Forgotten your password? Don't worry, it can happen to the best of us. Reset your password from the Login page.
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Written by Typsy Team
Updated over a week ago

How do I change my email preferences?

Email notifications are Typsy updates that you receive via email.
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Written by Typsy Team
Updated over a week ago

Troubleshooting audio & video issues on the Typsy mobile app

Having issues watching a Typsy video via our mobile app? Read up on our troubleshooting tips.
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Written by Typsy Team
Updated over a week ago

Troubleshooting audio & video issues on the Typsy website

Having issues watching a Typsy video? Read up on our troubleshooting tips.
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Written by Typsy Team
Updated over a week ago