Troubleshooting | Typsy Help Hub

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Troubleshooting

Troubleshooting

Stuck on something? Here are some tips to help.

By Typsy1 author18 articles

Audio & video

How do I disable AdBlock to watch Typsy?

Troubleshooting audio & video issues on the Typsy website

Troubleshooting audio & video issues on the Typsy mobile app

Why is the lesson/video not saving or being marked as complete?

Setting up and logging into your account

I lost my activation email - how can I activate my account?

How do I sign in with a social account?

How do I reset my password?

I filled out the reset password form and I was never sent a link.

Why has my account been locked?

Account preferences

How do I change my email address?

How do I change my email preferences?

What types of notifications does Typsy send?

How do I whitelist Typsy as an email provider?

The Typsy mobile app

How do I download the Typsy app in China?

What are the requirements for the mobile app?

What features are on the mobile app?

The Typsy desktop site

Which operating system should I use to get the most out of Typsy?

Which browser should I use to get the most out of Typsy?