In this article, we'll use the word Departments, but in your account, you may be using Groups, Classes, or Venues. If your account is optimized to use Groups, Classes, or Venues, you can still follow the steps below.

Every Typsy account is organized into individually manageable groups called Departments (or sometimes called Groups, Classes, or Venues). Departments are fully customizable to your business or school.

Departments are an account organizational tool designed to help you get reporting on a specific sub-group of your members and allow for a person or multiple people to help manage this subset of your members.

You can utilize departments however you would like to subdivide your account.

For example, Jane is a manager of a single hotel, which has 10 departments. In order to segment her staff, Jane creates a Department for each on Typsy.

Jane can now assign training to one or all of the 10 Departments she has created within Typsy.

Department managers are able to add new members to their Department, assign training to members of that Department, and add or deactivate members from their Department. However, this manager will not see any members in other Department within your account.

For example, Jane has created 10 Departments in Typsy based on the 10 departments within her hotel. She has created two Departments, one called 'Front of House' and the other called 'Back of House'. Jane assigns her FOH manager to manage the Front of House Department on Typsy and her BOH manager to manage the Back of House Department on Typsy.
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Teams allow you to further subdivide your members to assist with assigning training. Teams, like Departments, are fully customizable so you can name them however you would like.

Teams are a great way to further segment members within your account.

For example, Jane is a manager of a single hotel, with a department called Housekeeping. Jane has created a Department in Typsy based on that department. However, she wants to segment this venue further to accommodate her housekeeping department hierarchy.

For Jane, her Housekeeping department includes room attendants, laundry attendants, and public area cleaners. In Typsy, Jane creates a Team for each level of her Housekeeping department.

Jane can also assign training to one or more of the Teams she has created within the Housekeeping Venue on Typsy.

There is no such thing as a team manager within Typsy. Only Departments can have a manager. There is also limited reporting available at the team level, so it's best to create a separate Department for each sub-unit of members you need reporting on and want to assign a manager to.