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Accepted POA documents

Learn about accepted Proof of Address (POA) documents

Wickie Support Team avatar
Written by Wickie Support Team
Updated over a month ago

Examples of commonly accepted proof of address

World wide acceptable documents:

  1. Utility bills (electricity, telephone, water, waste)

  2. Bank/credit card statement

  3. Tax invoice or government-issued residential statement/certificate

Accepted in some countries:

  1. Tax assessment, valid for 1 year

  2. Mortgage statement

  3. Certificate of Voter Registration

  4. Correspondence with a government agency regarding receipt of benefits such as pension, unemployment benefit, housing benefit, etc.

  5. A current rental agreement signed by the landlord and tenant

  6. Letter from a recognized authority or public official

Please note:
1. The document must contain your full name and residential address.

2. Both paper documents and electronic documents (PDF) are accepted.
3. The documents should be issued within last 3 months.

Unacceptable proof of address documents:

  1. Government correspondence older than 3 months

  2. Bank statements older than 3 months

  3. Pension notices

  4. Insurance policies

  5. Medical bills

  6. Receipts for purchases

  7. Insurance certificates

  8. Documents with PO Box addresses (except for some countries)

Please note: a single document cannot be used to verify both your identity and your proof of address. If you submit an ID document as Proof of Address (POA), you must provide a separate document to verify your identity.

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