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Accepted POA documents

Learn about accepted Proof of Address (POA) documents

Wickie Support Team avatar
Written by Wickie Support Team
Updated over 4 months ago

Examples of commonly accepted proof of address

World wide acceptable documents:

  1. Utility bills (electricity, telephone, water, waste)

  2. Bank/credit card statement

  3. Tax invoice or government-issued residential statement/certificate

Accepted in some countries:

  1. Tax assessment, valid for 1 year

  2. Mortgage statement

  3. Certificate of Voter Registration

  4. Correspondence with a government agency regarding receipt of benefits such as pension, unemployment benefit, housing benefit, etc.

  5. A current rental agreement signed by the landlord and tenant

  6. Letter from a recognized authority or public official

Please note:
1. The document must contain your full name and residential address.

2. Both paper documents and electronic documents (PDF) are not accepted.
3. The documents should be issued within last 3 months.

Unacceptable proof of address documents:

  1. Government correspondence older than 3 months

  2. Bank statements older than 3 months

  3. Pension notices

  4. Insurance policies

  5. Mobile phone bills

  6. Medical bills

  7. Receipts for purchases

  8. Insurance certificates

  9. Documents with PO Box addresses (except for some countries)

Please note: a single document cannot be used to verify both your identity and your proof of address. If you submit an ID document as Proof of Address (POA), you must provide a separate document to verify your identity.

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