General
General information what people are interested in.
Where do I insert referral code?This article explains how and where to enter your referral code to ensure it is applied correctly
Accepted POA documentsLearn about accepted Proof of Address (POA) documents
I did not receive verification messageThe article describes what to do if you did not receive confirmation message
How to register to WickieFind out how to quickly create a Wickie account in just a few minutes
I did not receive verification emailThe article describing main reasons why verification email is not arriving
Why do I need to provide my TINThis article explains the need for TIN when onboarding to Wickie.
What is TINThis article explains what a Tax Identification Number (TIN) is.
Accepted POI documentsLearn which Proof of Identity (POI) documents are accepted to verify your identity
How to Onboard with WickieLearn how to complete the onboarding process with Wickie, including KYC verification, document submission, and security checks
Managing Your Account
Everything you need to manage your Wickie account, from document uploads to resolving issues.
How to upload documentsThis article explains how to upload documents to your Wickie account step by step.
How to file a Complaint on Wickie.ioA clear, step-by-step guide on how to easily submit a complaint via Wickie's website or app.
How to create cryptocurrency account?Step-by-step guide to set up your crypto account on Wickie
Two-Factor Authentication (2FA)Learn how to use two-factor authentication (2FA) to add an extra layer of security to your account.