🧼 TL;DR:
You have two balances: Giveable points (to recognize others) and Redeemable points (to spend in the rewards shop).
💌 Points to Send (Giveable Points)
These are the points you're given to recognize teammates.
You choose who to send them to
Once sent, they’re instantly converted into redeemable points for the recipient
Used to celebrate great work, milestones, or everyday wins
Example:
If you have 1,000 points, you might send 200 to someone who covered your shift last-minute. That person now has 200 redeemable points they can use in the rewards shop.
🛍️ Points to Spend (Redeemable Points)
These are points you receive—either through recognition or company awards—and can redeem for gift cards or donations.
You can’t send these to others
They do not expire
Can only be used inside the Uniteam platform
Note: If a user leaves the company, unused redeemable points are forfeited. They are not paid out or transferable.
💡 Pro Tip:
Think of Giveable points like a budget for generosity.
Example: Managers might get monthly giveable points to shout out top performance or celebrate team milestones.