For Admins & HQ
Org-level tools and settings for user management, feeds, roles, and permissions.
31 articles
How to Sync Your HRISIf your plan includes HRIS sync, you can connect it directly under the Integrations tab. If not, reach out to your account manager.
How to set up Single Sign On (SSO)SSO isn’t self-serve yet. To enable it, your account manager will send you a secure setup link powered by WorkOS.
Why You Should Set Up a “Company User”Create a shared “Company User” to centralize points, milestone rewards, and manage feeds or spaces with consistent access.
Adding or Removing Users in UniteamAdmins can add or remove users manually, in bulk via CSV, or automatically through HRIS sync—depending on what works best for your team.
How to update the company logoUpdate your company logo on the platform
How to update company valuesAdd your companies core values to the system
How does Uniteam points work?Uniteam has two types of points: points you give to others and points you redeem for rewards. Here's how they work.
How to distribute points to other usersDistribute points to users as points to spend or points to spend at a large scale
How to create a custom gift card (Company Card)Create a custom gift card for your users to achieve
What Is Point Distribution?Point distribution allows Admins to assign Giveable or Redeemable points to users—on a one-time or recurring basis—for reco or rewards.
Are Rewards Taxable?Uniteam does not provide tax advice. Reward recipients are responsible for any applicable taxes.
How to deactivate a userGuide to Deactivating a User in Uniteam: Step-by-step instructions for removing or disabling user access
How to delete a userHow to Delete an Employee in Uniteam: A step-by-step guide to permanently removing an employee's profile and data from the platform.
Understanding Groups in UniteamGroups help admins manage users at scale. Use them to assign roles, set permissions, and control access across key parts of the platform.
Understanding Auto-Grouping CriteriaAdmins configure auto-grouping based on user profile fields like location, title, and department to power roles and access.
How to manually add usersAdd users manually to the platform
How to create a recognition typeCreate a new recognition banner type
Setting the Right Tone in UpdatesUse the right tone, formatting, and context to make updates clear, professional, and easy to read—especially for mobile users.
What’s a Feed or Space Admin?Feed and Space Admins help manage content, members, and settings within a specific area—without needing full platform access.
What Happens When a User Gets RemovedRemoving a user doesn’t erase their history—it ends their access. Here’s what stays and what changes when someone is removed from Uniteam.
How to bulk add usersAdd a large sum of users into the platform
How to add badgesCreate custom badges
How to create custom roles and permissionsCreate custom roles and permissions for users
How to assign custom rolesAssign custom roles to users
How to create a custom groupCreate a group
How to budget for rewardsReward bugeting tools
Uniteam points exchange rateThe exchange value of points
Custom Gift Cards in UniteamCreate your own rewards—like company swag, lunches, or local perks—right inside the Uniteam rewards shop.
Recognition Banner Image GuidelinesUse 850 x 220 px banners for clean, professional recognition posts that look great across devices.
Recommended Image Sizes for Communities (Feeds)To keep your Communities looking sharp and on-brand, here are the optimal image sizes for both the banner and icon.
Custom Gift Card DimensionsFor best results, use Canva’s business card size: 3.5 x 2 inches (1050 x 600 px) in landscape.