🧼 TL;DR:
Gift cards are emailed right after redemption. Check your spam folder and confirm you're checking the same email used for Uniteam.
📩 What to Expect After Redemption
Once you redeem your points for a gift card:
You’ll get an email from our gift card provider (Tango)
It’s sent to the same email you use to log into Uniteam
You should receive it within a few minutes
🕵️ Didn’t Get the Email?
Here’s what to check:
Spam or junk folder
Search for "Tango Card" or "You’ve received a reward"
Some email filters might block reward emails
Double-check your Uniteam login email
That’s where your card goes—it won’t send to a personal or alternate address
Search all inbox tabs (like Promotions in Gmail)
Still nothing after 15 minutes?
Reach out to your manager or email support@uniteam.us
Include your name, email, and the reward you tried to redeem
💡 Pro Tip:
Add “@tangocard.com” to your safe sender list so future rewards don’t get lost.
Example: If you use Gmail, mark the gift card email as "Not Spam" to fix it for next time.