Skip to main content

Change your Shipments' status

Differentiate your shipments by status for streamline management and progress updates

Heather Worthington avatar
Written by Heather Worthington
Updated this week

Use the available Shipment statuses to display a Shipment's progress through the sales process. By differentiating your shipments by status, your picking, packing, and dispatching teams can keep up to date with each shipment's progress and avoid delays.

Update a Parked Shipment's status

When initially created, Shipments will be created in a Parked status. Update the Shipment to Placed status to confirm it's ready to start the picking, packing, and dispatching process using the following steps:

  1. In the Shipment, select Place or use the Save dropdown menu to select Placed.
    ​

Update a Placed Shipment's status

Placed Shipments can be re-saved as one of the following statuses, before Dispatch, to help differentiate your shipments by their current stage:

  • Parked

  • Placed

  • Picking

  • Picked

  • Packed

To apply the updated status in the Placed Shipment directly, see the following steps:

  1. Open the Sales Shipment.

  2. Click on the Save drop-down menu

  3. Select the new status from the options available.
    ​

Review each Shipment's status in Sales > Orders > View Shipments.

Update Shipment Statuses in bulk

Change multiple shipments' statuses in a single action, using the Change Status in the View Shipments page:

  1. From the main menu, go to Sales > Orders > View Shipments.

  2. Use the filters available to refine which Shipments have populated.

  3. Use the checkboxes available to select multiple Shipments.

  4. Hover over the Action Cog header.

  5. Select Change Status.​

  6. A pop-up window, Update Status, will appear where you can select a New Status from the dropdown field.​

  7. Select Change Status, and the selected shipments will update to reflect the new status.

Did this answer your question?