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Managing Seats and Licences

How seats work in Unplex, how to assign and revoke them, and what happens when you reach your seat limit.

Written by Sabina Sokolowski

1. Overview

A seat is a named licence that allows a person to use Unplex, independent of role. Assigning the Admin role does not automatically grant a seat, and a user without a seat cannot use the product regardless of role.

Every user in a workspace has three independent attributes:

Role: Owner, Admin, or Member — governs what the user can do (see Account Roles).

Status: Active or Invited — indicates whether the invitation has been accepted.

Seat: assigned or not assigned — governs whether the product can be used at all.

2. Who Can Manage Seats

The Owner and any Admin can assign and revoke seats. Members cannot.

3. Assigning or Revoking a Seat

  1. Go to Settings → Members.

  2. Locate the person in the list. The Seat column indicates whether a seat is currently held.

  3. Toggle the seat on to assign, or off to revoke.

Revoking a seat does not remove the person from the workspace or change their role. The role and project memberships are retained; product access is suspended until a seat is assigned again.

4. Seat Limits

The number of seats that can be assigned is bounded by the subscription. When all seats are in use, no further seat can be assigned until one is revoked or additional seats are added to the plan.

Note: reassigning a seat is instant and requires no new licence — revoking a seat from one person and assigning it to another takes effect immediately. This is the standard method for handling a role change or departure.

5. Seats and Invitations

A pending invitee does not occupy a seat while the invitation remains open; the seat is consumed only on acceptance. Invitations can therefore be sent even when seats are fully allocated, provided a seat becomes available before each invitee accepts.

6. Frequently Asked Questions

Question

Answer

Can an Admin have no seat?

Yes. Role and seat are independent. An Admin without a seat can still manage the workspace through Settings, but cannot use the product's core features until a seat is assigned.

How are more seats added?

An Owner or Admin adds seats from the billing settings. See Billing and Subscription.

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