Overview
This document outlines the required and strongly recommended equipment and supplies needed to use each core function of Upright Lister and Upright Link.
Table of Contents
Upright Lister Minimum System Requirements
Upright Lister runs in the web browser on any internet-connected tablet, laptop, or desktop computer. We recommend the following minimum system specs:
Windows
Operating System: Any device capable of running Windows 10 or higher will support Lister
Recommended Browsers: Chrome, Firefox, Microsoft Edge
RAM: We recommend a minimum of 16GB for any device downloading and viewing reports in Excel or other spreadsheet program
Mac OS
Operating System: Any device capable of running MacOS 11 or higher will support Lister
Recommended Browsers: Chrome, Firefox, Safari
RAM: We recommend a minimum of 16GB for any device downloading and viewing reports in Excel or other spreadsheet program
Supported iOS Devices for Upright Link
Upright Link is capable of running on any iOS device capable of running iOS 13+.
We recommend purchasing on Apple, if available, as it comes with a 1-year warranty. Walmart, Best Buy, and Amazon are suitable alternatives
We recommend newer versions of the iPhone for photography, as they will take better-quality pictures
Supported Label Printers
Label printers are used to print manifest barcodes, inventory location barcodes, product barcodes, and shipping labels. Lister Connect will need to be installed on each workstation used to print barcodes and shipping labels.
The following are all supported label printer brands and models.
💡 Suggested DPI: Upright Labs recommends using the 203 dpi version of printers for optimal performance. While higher dpi printers are compatible, please note that both shipping labels and product barcode labels will print smaller than their intended size with these models.
Zebra GK420d (recommended!)
Zebra GK420T
Zebra ZD421d
Zebra ZD421
Zebra ZP450
ZP450's that have been provided by and are branded with the UPS logo are designed only to print shipping labels and will not print product barcodes or inventory labels in Lister.
Zebra ZD620
Zebra ZD621
Zebra ZD220 (not recommended)
The 220 series from Zebra has a slower print time than later models, resulting in 4-5 second pauses when printing individual labels
Dymo 4XL
Dymo 450 Turbo
Dymo 550 LabelWriter (not recommended)
The 550 series from Dymo uses proprietary DRM labels with RFID chips that are only available from Dymo. Other (often cheaper) brands of labels will not work with these printers!
❗ The following printers are not supported.
Zebra ZP505
Dymo 450 Twin Turbo
💡 Operational Tip: The Zebra GK420d is the recommended printer for both barcodes and shipping labels for build quality, performance, and ease of maintenance.
Although this printer is discontinued, Lister still supports it, as the printer drivers used in Lister are maintained by Seagull Scientific, not Zebra!
Supported Barcode Labels: 1-1/8" x 3-1/2"
Upright Labs recommends purchasing these labels from Uline. As a note, the Uline description mentions these are only compatible with Dymo printers, but these labels ARE compatible with Zebra printers.
This size label is used for three purposes:
Printing inventory location barcode labels (done once during the initial transition to Lister and on an as-needed basis if inventory barcode labels become damaged)
Printing Product barcode labels (done on an ongoing basis)
Optional: Used at retail stores to print Manifest barcode labels instead of Manifest sheets
Supported Barcode Label Orientation
Barcode label rolls MUST be in the portrait orientation, with the short side feeding out. Landscape orientation labels with the long side feeding out are NOT compatible with Lister.
Supported Reverse Side of Barcode Labels
If you see a lot of black dashes on the back of your barcode labels, this will likely cause issues when trying to print. The black lines are used by the printer to determine where the label should stop and cause conflicts when printing barcode labels.
Supported Shipping Labels: 4" x 6"
This size label is used to print all shipping labels for outgoing orders.
Upright Labs recommends purchasing these 4" x 6" labels from Uline or working with your FedEx or UPS representative to order labels directly from your carrier
Supported USB Scales
Digital USB scales are used to import item weights while listing products and weighing packages for outbound shipments. Lister Connect will need to be installed in each workstation that uses USB scales
All USB Mettler Toledo (recommended) and Dymo scales are supported
💡Operational Tip: We recommend purchasing scales that do not have an auto-off feature. Certain models of USB scales automatically power off after a few minutes, meaning a teammate will need to frequently restart the scale and reconnect it to Lister Connect.
Supported Barcode Scanners for Upright Lister
As barcode scanning is integral to optimizing your workflow, barcode scanners are required for every workstation that uses Upright Lister.
Any 1D or 2D barcode scanner will work, but this one is well-rated online and by our clients!
Supported Barcode Scanners for Upright Link
Ring barcode scanners connect to Link via Bluetooth and significantly increase the speed in scanning barcodes vs. using the built-in camera of your iOS device.
Ring barcode scanners do not need time to register a scan, unlike the built-in iOS camera scanner, which needs time to focus and bright light to read barcodes.
We recommend one of the following scanners for each device running Link:
Required and Recommend Equipment by Workstation/Team Function
The following sections break down the required and recommended equipment at each workstation to fully optimize the usage of Lister and Link, along with other recommended equipment to help increase productivity and sell-thru rates.
Store Team Equipment
Required Store Equipment:
One internet-connected computer, laptop, or tablet per store is strongly recommended to create digital manifests in Upright Lister and ensure accurate reporting and seamless processing at e-commerce
One regular office printer to print out 8.5 x 11 sheets of paper with a manifest barcode which allows transportation and e-commerce teams to quickly pull up the manifest
Optional: One label printer per store as an alternative to a regular office printer to print out manifest barcodes instead of printing 8.5 x 11 manifest sheets
Note: If using this option, Lister Connect will need to be installed on the store computer
Recommended Store Equipment:
Reusable round-trip totes to place manifested items into for transportation to e-commerce
Tote Seal tags to secure valuables during transportation
Serialized tamper-evident security bags to further secure the transportation of jewelry and precious metals to e-commerce
💡Operational Tip: Enter the serial number in the manifest if using serialized security bags!
Transportation Team Equipment
Teams that utilize Manifest Tracking to transfer goods from stores to e-commerce can use the following options:
Transportation Drivers will need either access to the store's internet-connected computer or an iOS 13 or later internet-connected Apple device (supported device list) with the Link app installed
Receiving and Processing Workstation Equipment
One internet-connected desktop or laptop computer with Lister Connect installed per workstation
One label printer per workstation
One 1D or 2D barcode scanner per workstation
Manifest Tracking Optional Equipment: Either an iOS 13 or later internet-connected Apple device (supported device list) with the Link app installed to mark the manifest received or a tablet/desktop/laptop computer and barcode scanner (this can be the same computer used to process manifests)
Utility carts or mobile shelving units to move accepted products to photography and listing stations. These carts will then be used to move listed products to inventory
Blue painter’s tape to attach printed barcodes to fragile items that may otherwise be damaged by barcode label adhesive residue
Jewelry Processing:
The following equipment is highly recommended for jewelry teams in addition to the standard processing workstation equipment above:
Thermo Scientific™ Niton™ DXL X-Ray Fluorescence (XRF) Analyzers to test for precious metals
Gemstone hardness tester to identify diamonds and other precious stones
High-precision digital scale to accurately weigh items in grams
Digital Calipers are highly recommended to precisely measure jewelry items
💡Operational Tip: Gold purity acid testing kits, although comparatively cheap, are not as reliable as XRF Analyzers, are prone to errors or false negatives, and may possibly damage high-value items!
Photography Workstation Equipment
Photography in Link (Recommended)
Using Link to photograph items is our recommended workflow as it streamlines the process of adding high-quality, eye-catching pictures with an iOS device, with no downtime compared to traditional digital camera editing that requires dedicated computers and work slowdowns as photos are exported, edited, and imported to your listings.
Non-jewelry photography:
One iPod Touch 7 (7th Gen) or newer Apple iOS device capable of running iOS 13+ with the Link app installed per photography station.
Note: The more recent the iOS device, the better quality pictures it will be able to take
Photography lightboxes for professional-looking listing pictures
Jewelry photography:
One iPhone 8 or newer Apple iOS device capable of running iOS 13+ with the Link app installed per photography station
Note: iOS devices with both optical and digital zoom capabilities will provide the best-quality pictures
Jewelry displays to showcase high-value precious metals and stones
Photography lightboxes for professional-looking listing pictures
Optional: One ring barcode scanner per iOS device to speed up scanning barcodes
Uploading Photographs in Lister
Pictures can be added to listings directly, but this is generally not a best practice, as it requires additional (and sometimes expensive) cameras and more time to complete due to extra steps.
One internet-connected desktop or laptop computer with a good quality monitor for photo editing (minimum 1080p resolution) per workstation
Optional: A monitor color calibration tool to ensure pictures are a true color match when editing
One 1D or 2D barcode scanner per workstation
One DSLR or point-and-shoot digital camera per workstation
Jewelry displays to showcase high-value precious metals and stones
Listing Workstation Equipment
One internet-connected desktop or laptop computer per workstation
One 1D or 2D barcode scanner per workstation
Optional: A USB scale to weigh items (recommended)
Note: If using this option, Lister Connect will need to be installed on the workstation computer
Inventory Workstation
Adding and removing items from inventory quickly and reliably is critical to an efficient workflow. Slow-downs in this process cause bottlenecks in productivity in all other areas of e-commerce and delay customers from receiving their purchases in a timely manner.
As such, we highly recommend using Upright Link to add and remove items from inventory!
Storing Inventory, Picking Orders, and Purging Products via Link (Recommended)
One iPod Touch 7 (7th Gen) or newer Apple iOS device capable of running iOS 13+ with the Link app installed per headcount assigned to inventory
Optional: One ring barcode scanner per iOS device to speed up scanning barcodes (highly recommended)
Optional: One phone neck lanyard or one wristband phone holder per device for hands-free operation (highly recommended)
Storing Inventory, Picking Orders, and Purging Products via Lister (Not Recommended)
One internet-connected laptop or tablet per headcount assigned to inventory
One 1D or 2D barcode scanner per laptop/tablet
Access to one standard office printer to print order pack slips and Product purge lists
Inventory Material Handling Tools
One or many inventory rolling cart(s) and/or mobile shelving units, depending on the size of your operation. These allow for easy movement of products from listing to inventory and from inventory to shipping or aftermarket revenue streams for purged unsold items
Global Industrial and Uline both offer sturdy carts that are well-regarded by many clients
Optional: Tote Picking Carts may be a more suitable option for pulling multi-item orders for shipping than using Inventory Rolling Carts
Order Packing Workstation
For larger teams with separated order packing and shipping workstations, we recommend the following equipment at each order packing workstation:
One internet-connected desktop or laptop computer per workstation
One 1D or 2D barcode scanner per workstation
Optional One label printer per workstation to reprint Product SKUs
Note: If using this option, Lister Connect will need to be installed on the store computer
Optional: One standard office printer to print order Pack Slips and Pack Mode Control Sheets
Order Shipping Workstation
For larger teams with separated order packing and shipping workstations, we recommend the following equipment at each shipping workstation:
One internet-connected desktop or laptop computer with Lister Connect installed per workstation
One 1D or 2D barcode scanner per workstation
One label printer per workstation
One USB scale per workstation
Optional: One standard office printer to print out order Pack Slips and USPS Scan forms
Combined Packing and Shipping Workstation
For smaller teams with a combined order and packing workflow, we recommend the following equipment at each workstation:
One internet-connected desktop or laptop computer with Lister Connect installed per workstation
One 1D or 2D barcode scanner per workstation
One USB scale per workstation
One label printer per workstation
Optional: One standard office printer to print out order Pack Slips and USPS Scan forms
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday