Huck is your built-in AI Analyst from myne—designed to help you understand your customers, spot trends, and make smarter decisions in seconds. Whether you're curious about customer loyalty, revenue patterns, or menu performance, Huck is here to help you ask, explore, and act.
How to Access the AI Analyst
Log in to myne
From the left-hand navigation menu, click AI Analyst
You’ll land in the chat interface where you can select from 4 different options based on what you are wanting help with.
Once you select an option, you can type a question. Suggested questions will also appear underneath each of the options to better help guide you
Our AI can help you:
Understand customer retention
Identify top spenders or frequent visitors
Analyse product performance
Explore patterns in visit frequency, spend, and loyalty
Create customer groups based on your AI explorations
Edit existing customer groups
✅ Asking Great Questions: A Quick Guide
To get the most from our AI Analyst, it helps to ask clear, specific, and customer-oriented questions.
🔍 Examples of Strong Customer-Centred Questions:
“How many new customers did we acquire last week?”
“Which product drives the most revenue from frequent customers?”
“What’s the average visit gap for re-engaged customers?”
“Are there any drop-offs in regulars after the last promotion?”
“How much did Amanda spend in the past 3 months?”
🤔 Avoid These:
Vague: “How are things going?”
Too technical: “Give me an SQL breakdown of sales by variable X”
Overly broad: “Tell me everything about customers”
💡 Tips for Deeper Insight
Use follow-up questions: Our AI Analyst remembers context!
“Who are my top 10 frequent customers?” → “Which ones haven't visited in the last 2 weeks?”Use suggested prompts: Our Analyst offers starter and followup questions to help you explore
Stay customer-focused: The more your question ties to customer behaviour, the more actionable the answer
🔐 No Setup Required
our AI Analyst uses the data already available in your myne workspace—including customer interactions, transactions, product performance, and behavioural signals.
No setup is required—just start typing.
🛠 Feedback is key!
If our AI Analyst shares something super useful, you can star it for later use. This also lets Huck know it is on the right track.
We also offer a thumbs down option to let Huck know that their reply was not accurate or helpful.