Signals is designed to highlight trends, identify opportunities, and guide both strategic and 1:1 actions that can increase customer retention, experience, and revenue.
🔍 How to Access the Signals Feed
Log in to Myne.
From the left-hand menu, click Signals.
Select Feed
🧠 What You’ll See on the Signals Feed
Each signal in the feed gives you a digestible summary of customer behavior or patterns worth paying attention to. Examples include:
Customer Retention Trends
High-Value Customer Risk Alerts
Menu Item Engagement Patterns
Customer Visit Milestones
Signals are categorised by sentiment or urgency, including:
Positive
Warning
Opportunity
Critical
You can sort the feed by Priority or apply other filters to surface what matters most to you.
🛠️ Signal Actions & Icons
To help tailor the signals to your business and improve future relevance, each signal includes a set of action icons:
Icon | Description |
 Helpful – Tick icon | Mark the signal as useful. Helps improve future signal accuracy. |
 Save – Bookmark | Save signals for future reference. Access them later via the Saved tab. |
 Not Helpful – Thumbs down | Provide feedback that this signal wasn’t relevant. This is used to refine future signal generation. |
🎯 Why Use the Signals Feed?
The Signals Feed empowers you to:
Act Fast – Quickly identify areas where immediate action can improve retention and spend.
Spot Trends – Understand how changes in your operations affect customer behavior.
Drive Growth – Use real-time data to guide promotions, loyalty efforts, and service enhancements.
Personalise Engagement – Act 1-to-1 with customers based on behavior, milestones, or risks.
✅ Tip
Check your Signals Feed regularly to stay ahead of shifts in customer behavior. The more you engage with the feed, the more helpful and customised it becomes over time.