Overview
One credit = one lead.
Generating or enriching a lead inside a campaign costs 1 credit, and re-generating that lead’s sequence within the same campaign is free. Twaiom uses a single, flexible credit pool for every account, allowing you to spend credits across all products and services without juggling multiple subscription tiers.
Example
Enrich Lead A on Day 1 → costs 1 credit.
Update Lead A with new data on Day 10 → 0 additional credits.
Enrich Lead A in a different campaign → normal credit charge applies.
Getting Credits
Starter Bundle: Receive complimentary credits when you sign up.
Monthly Subscription: Your balance is topped up automatically each month.
On-Demand Top-Ups: Purchase extra credits anytime—no plan upgrade needed.
Shared Balance: One credit pool powers the API, web app, and your entire team.
Why This System Exists
Simplifies feature access with a single plan.
Makes credit spending predictable and scalable.
Allows teams of any size to share a common credit pool instead of paying per seat.
Email Lookup & Usage Rules
Credit Cost: Searching email addresses consumes credits at the rate of 5 found emails = 1 credit.
Rounding in Your Favor: Partial credits are always rounded up. For example: 3–5 emails = 1 credit, 6–10 emails = 2 credits, etc.
FAQs:
What if no emails are found? → Zero credits are deducted.
Does this rule apply in bulk searches? → Yes, total found emails across the batch determine credit usage.