Packages - Overview - PM

How can you use the package section to manager your residents orders

Written by Stéphanie Clement
Updated over a week ago

More than ever, people make their purchases online. Whether it is a mealbox subscription or simply items for everyday living, all these boxes will end up in the building you manage.

This function enables you to manage any incoming package, alert the resident when they have received something, let them know where it has been delivered and keep track of who picked up their items.

New Package Received
Once you have received a new package at the reception of your building, you will need to:

  • Click on your desired property

  • Click on the packages section

  • Once in the package section, click on "create package"

  • A window will pop up on the right hand side and you will be able to edit the new packages information.

  • In this section, you can put a title, a description of the package, the status (at reception or delivered) and most importantly, to which unit/resident the package is addressed to. Finally, you can upload a picture of the package.

  • Click on create and it will send a notification to the resident

Here is a video to see the flow in action:

Managing your Packages

When new packages are created, they will be in your main screen. This is where you will be able to track and update all the different packages.

When a resident has picked up his package from reception, simply click the desired package and change its status to delivered!

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