How do I get a tax invoice, VAT receipt, or W9 for V1CE?
You can get a tax invoice, VAT receipt, W9 form, or W-8BEN from V1CE for any V1CE card order or V1CE ClientCapture OS subscription. Standard invoices are available in your Billing dashboard, and V1CE support can reissue any invoice with your company name and VAT number, provide US tax forms, supply bank documents for vendor onboarding, or set up payment by BACS for larger orders.
This article is for
This article is for V1CE business and B2B customers who need tax-compliant documents for accounting, VAT reclaim, or supplier onboarding.
How to download a standard invoice
To download a standard invoice for a V1CE card order or your V1CE ClientCapture OS subscription:
Log in to app.v1ce.co.
Go to Settings, then Billing.
Find the order or subscription invoice you need and click Download.
The standard invoice shows the order total, payment date, and V1CE's company details.
How to add your company name and VAT number to an invoice
If you need your company name, billing address, or VAT (Value Added Tax) number on the invoice for VAT reclaim or accounting, V1CE can reissue the invoice for you. Contact V1CE support with:
The order number or invoice number.
Your full company name as it should appear on the invoice.
Your company billing address.
Your VAT number (UK or EU) or local tax registration number.
V1CE emails a reissued, VAT-compliant invoice to you, usually within one working day.
How to get a W9 or W-8BEN form
If you are a US-based business customer and your accounts team needs a tax form from V1CE for supplier onboarding, V1CE provides a W-8BEN on request (V1CE is a UK-registered company, so W-8BEN is the correct form for most US customers, not W9). To request the form:
Contact V1CE support.
State that you need a W-8BEN, or a W9 if your accounts team has confirmed they specifically require one.
Include the company name on your V1CE account.
V1CE emails the signed form to you.
Vendor onboarding documents V1CE can provide
When your finance team is onboarding V1CE as a new vendor, the documents commonly requested are: invoice, W-9 or W-8BEN tax form, bank statement or voided check for bank account verification, and a "new vendor" intake form. V1CE can supply all of these on request through support.
V1CE can provide the following vendor onboarding documents:
Standard invoice, downloadable directly from your Billing dashboard, or reissued with your company name and VAT number on request.
W-8BEN or W-9 tax form, with W-8BEN as the standard form for US customers since V1CE is UK-registered. V1CE supplies a W-9 only if your finance team confirms they specifically require it.
Bank statement or bank verification letter, supplied for vendor account verification. Contact V1CE support with the order number and the company name being set up as a vendor, and V1CE emails the document directly.
Completed "new vendor" intake form, with V1CE filling out and returning your finance team's form. Share the form by chat to V1CE support.
If your finance team needs a document not listed above, start a chat with V1CE's team and share what they need. V1CE will sort it out.
How to pay by BACS or bank transfer
V1CE accepts BACS (Bankers' Automated Clearing Services) and international bank transfers for larger orders, usually team orders over a certain value. To set up payment by BACS:
Contact V1CE support with your order details, including the number of V1CE cards and the company name on the order.
V1CE replies with a pro-forma invoice and the BACS payment details.
Pay the invoice and reply with the payment reference.
V1CE confirms receipt and starts production.
Card and PayPal payments at checkout remain the fastest option for smaller orders.
Currency and exchange details
V1CE charges in GBP (British Pounds) for UK and international orders by default. Your bank or card provider handles the currency conversion to your local currency at the rate they use on the day. The invoice shows the GBP amount that V1CE was paid. If you need the converted amount in your local currency for accounting, use the figure on your bank statement, which is the legally settled amount.
Still need help?
Still need help? Start a chat with V1CE's team and V1CE will sort it out.